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at the Hampton Inn & Suites by Hilton Miami Brickell Downtown
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A Safe and Welcoming Place in these crazy times
Oct 24th, 2020
We stayed 9 nights here while my husband had eye surgery at a nearby hospital. It was stressful to travel in the time of Covid and particularly with that medical emergency. But the hotel was well prepared for safe visits, with sealed rooms on arrival, and limited maid service when requested— but not daily, so we didn’t feel we were constantly exposed to unknown people in the room. We could have clean towels, more coffee, etc on request. In fact, you could have daily service if desired...we just didn’t want that.The complimentary breakfast was served in a way that gave us a choice of light meals in containers that were then sealed and could be taken back to the room. The staff was incredibly kind. The concierge was great and arranged to personally bring us a special dinner arranged by one of our kids. We had visited before and again appreciated the variety of nearby restaurants, most with outdoor seating and good mask compliance. All in all a very fine choice for a stay in Miami, now and always. TRIPADVISOR.COM USER
Sep 30th, 2020
We moved to Miami from Mexico City as part of my job’s relocation. We were housed the first two weeks here while I got basics for my new and current home just one block away. Today, I see this hotel from my terrace. My office is also just four blocks away. Great hotel. We were surprised as I travel (pre Covid) often on business. Our Miami house hunting trip housed us at Four Seasons. We appreciated the free breakfast, reasonable pricing for food and drinks, newspaper and service all around that was excellent. Great front desk, security guards, barmen, servers, housekeepers. We stiil credit this hotel with our success in feeling confortable as we relocated. TRIPADVISOR.COM USER
We had a lovely weekend here
Aug 21st, 2020
We had a lovely weekend here. The staff is warm and welcoming who made the two of us feel comfortable and relaxed right from the start. The room was beautiful, and the cottage was perfectly located. It would be great for anyone traveling by train, as we had originally intended. Having a key meant we were free to come and go as we pleased through the guest entrance. We returned home refreshed. TRIPADVISOR.COM USER
Excellent customer service
Jul 30th, 2020
Although we were unable to visit this hotel due to travel restrictions following COVID-19' they were very understanding about our circumstances and refunded our room very promptly. Thank you for your understanding. TRIPADVISOR.COM USER
Great pre-cruise hotel
Jul 23rd, 2020
I stayed here for a night prior to my cruise in October and December 2019. Room was comfortable. Enjoyed a free drink at the bar as a Hilton Diamond Member. I didn't try the complimentary breakfast so can't comment on it. They offer transport to the Miami cruise port for a fee that was very reasonable. The gym was great, clean, and had all the needed equipment. 2 thumbs up! TRIPADVISOR.COM USER
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