Hampton Inn by Hilton Sulphur/Lake Charles Area

210 Henning Dr | Sulphur, LA 70663-6909  [SEE MAP]Sulphur, LA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 4

Get Me Out of Texas

Jul 3rd, 2019

We had been driving for 6 hours trying to cross the Texas Louisiana border. We were looking for a place to rest for the night. The Hampton Inn in Sulphur looked like a good place to stop. The room was clean TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Below par

Jun 4th, 2019

Hotel not kept up. Grass was not mowed, light bulbs out, and washing machine broke. Tried to amend my reservation before my stay and they could not do it. Breakfast items were terrible and there was not very much to choose from. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Disappointing Service

May 23rd, 2019

I have stayed in Hilton Hotels many times, in many locations, to include this one. I have always enjoyed the staff and accommodations. This was not one of those stays. The clerk didn't offer my HHonors benefits (could overlook), but the GM was not customer focused at all so added above for full picture of bad experience. A/C leaking in room, when reported GM said they were full. They sent maintenance and after we talked I believe he convinced them to provide me another room. Customer service experience was just not Hilton Hotel level experience. Maintenance Supervisor performed as a GM should. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Weekend Stay

May 20th, 2019

Great hotel staff and amenities. The only issue was the washer was broken so it wasn't available. This wasn't really a deal breaker, just a minor inconvenience. The staff was very attentive and friendly. I forgot toothpaste at home and they provided me with enough until I went out the next day to the store. The rooms were clean and bathroom was stocked with Neutrogena toiletries. The breakfast was good and offered different varieties each morning. The attendant did a great of making sure everything was stocked at all times. We would certainly return to this property if ever in the area again! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Business Trip

Apr 26th, 2019

The staff was extremely helpful during the k in and check out process. I took advantage of the daily complimentary breakfasts. They even provided a sack lunch breakfast for those who did not have time to sit and eat. Very clean and comfortable rooms. I plan to stay here on my next trip. TRIPADVISOR.COM USER 

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