Harborside at Charleston Harbor Resort & Marina

20 Patriots Point Rd | Mount Pleasant, SC 29464-4377  [SEE MAP]Mount Pleasant, SC  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 3

Has the potential to be nice

Jul 8th, 2020

We had two rooms 334 and 336. Room 334 was cleaner and neater than 336. Room 336 was dirty, had not been vacuumed or dusted in quite some time and the phone was filthy. There was no soap in the shower so it appears housekeeping skipped over this room all together. There was also water running down the walls and staining on the the walls from the AC vent located in the ceiling. We saw this problem in another room on the third floor where the guests were cleaning up the flooding water from their room when we walked by. Both rooms had major flooding from the HALF door in the showers, which is a terrible design. The showers literally only contain half of a glass door, which causes flooding on the bathroom floor. The pool looks terrible because of the marcite that has worn and should be refinished. There were two wasps nests on our balcony in room 334 and I saw several HUGE nests in different places on the property. For the rate we paid, I feel we were ripped off. The property next door, which offers shared amenities was MUCH nicer than this one. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Could not possibly be more disappointed.

Jul 7th, 2020

We came back to Harborside At Charleston because of an enjoyable experience last year. We have planning our return ever since. We originally reserved two nights but because my car is serviced in Charleston and it was not ready in time, I stayed an additional night by myself. It wasn't until the others left and I had the room to myself that I started noticing how horrifying it was. The ceiling fan had been on the entire time. When I had the room to myself, I turned off the fan. That is when I saw the layers, and I do mean a very thick layer, of dust hanging off the sides of each blade. I then started looking around and taking photos. Because we had already bathed at home before leaving for Charleston, we did not bathe that evening. The next day we were at the pool. My daughter left the shower on for me so it would be warm. Otherwise it took quite a while to get lukewarm water. Being as considerate as she is, it was left on so I did not have to wait. Again, it wasn't until they had left and I did not have to rush in the bathroom that I saw multiple spots of black mold and the pink start to scum and mold in the shower in numerous places all of which one would not see or notice if you were not the one to turn the water on. I am also legally blind and do not typically have my contacts in while bathing. I removed the towels that had been on the floor so no one would slip and saw mold in multiple places beneath the towels. I am so thankful I thought to bring Clorox wipes and cleaning supplies due to the pandemic. For this reason, I cleaned all surfaces upon arrival. The staff was kind and helpful both at the hotel, pool, Fish House, and gift shop. It was what I would consider to be the most important ESPECIALLY during a pandemic that was a complete fail. I feel silly that I did not see things earlier but with rushing in the restroom because of others and being much too trusting that a situation such as this would be taken care of without me needing to double check, I was very naive. We would have never stayed otherwise. I am so incredibly disappointed. I have numerous photos for submission incase there is any question if this is a matter of opinion or personal taste. I am anything but a stickler and I'm saying it was really bad. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Fantastic hotel

Jul 6th, 2020

Fantastic resort. Location was convenient with the surrounding restaurants and towns. The beach isn't too great compared to some of the North East beaches that I am used to. There was a fantastic beach nearby though. 9/10 would reccomend TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Disappointed for the last time

Jul 4th, 2020

I have stayed here several times over the last 7 years and each time has gotten worse. Harborside is being completely neglected in favor of Beachside. The pool liner is literally peeling off and sticks to you when you get out of the water. There were 2 umbrellas at poolside and no beach chairs on the beach. The tiki bar wasn't open the entire week and the regular bar wasn't open the first 2 days. If you wanted something you had to walk to the other side of Beachside to that tiki bar and wait in line forever. My bed had a gritty layer of sand in it and the pocket door going into the bathroom was incredibly difficult to close, as in try to get a grip on it and put all your strength into difficult. It didn't open all the way either, protruding 8-10 inches into the doorway. I kept hoping that once the Beachside was done and running smoothly they would put their attention back into making Harborside the lovely place that it once was. That hasn't happened and it's really a shame. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Beautiful and Moldy

Jun 30th, 2020

The Haborside Hotel has a mold issue. I began my stay in room 420, the bathroom shower was molded and so was the toilet. The shower faucet was broken. Took the FD 2 days to get someone to "fix" the issue. Moved to room 209, the AC was broken. Engineer came right up, when he opened the hatch there was a towel stuffed in the ceiling to catch water which had mold ALL over it. Upgraded to the Sumter Suite Room 242. Beautiful Room. However, when showering, the water ran out the bottom of the shower door and flooded the bathroom. Beautiful Resort, needs some maintenance for sure. TRIPADVISOR.COM USER 

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