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Hard Rock Hotel Cancun

Boulevard Kukulcan Km 14.5 | Cancun 77500  [SEE MAP]Cancun  [SEE ADDRESS]

Courtesy of Hard Rock Hotel Cancun

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Well-equipped accommodations and ample amenities for adults and kids
All-inclusive rates do not cover select perks, such as spa services and tee times at nearby golf course
The Hard Rock Hotel Cancun is the place to stay if you're looking to live it up like a rock star in the middle of Cancun, Mexico's Hotel Zone. With seven bars on the property, you certainly won't find yourself lacking for entertainment. The rocker attitude continues into this Hard Rock's six restaurants, most of which do not require reservations or a suit jacket, for that matter. Even the rooms and suites seem like they're straight out of "MTV Cribs," with each containing a two-person hydro spa tub, a satellite TV, a balcony and a stocked minibar. But just because your bedroom features loads of perks meant for adults doesn't mean that the Hard Rock isn't kid-friendly: Guests enjoy the ability to drop the youngsters off at the Hard Rock Roxity Kids Club before getting pampered with a massage at Rock Spa. You can always hit the lagoon-style pool or beach together later. And if you came to Cancun to take advantage of its flowing fairways, you'll be happy to know that the hotel staff can arrange tee times and lessons at the nearby 18-hole Jack Nicklaus Signature Design course at the Riviera Cancun Golf Club. Regardless of how you choose to spend your vacation here, you'l enjoy all meals and drinks, nightly entertainment and daily fitness classes, games and more thanks to the resort's all-inclusive rates.
Hotel Class
Property Type
All-inclusive resort, 601 rooms
Primary View



  • 4.5Hotel Class
  • GOODCritic Rating

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Critic Reviews

Other Awards

  • Condé Nast Readers' Choice List 2019
  • AAA/CAA Four Diamond Awards 2019


With a gorgeous infinity pool featuring ocean views and two popular swim-up bars, five restaurants serving international cuisine, live entertainment, a great spa, and a wonderful kids’ club, the Hard Rock screams “all-inclusive Cancun megaresort."

Other Awards

  • Condé Nast Readers' Choice List 2019
  • AAA/CAA Four Diamond Awards 2019

Guest Reviews

A hotel's guest rating is calculated using data provided under license by Tripadvisor. A total of 14022 have reviewed the Hard Rock Hotel Cancun, giving it a rating of 4.5, on a scale of 1-5.

Tripadvisor Travel Rating: 

Tripadvisor Travel Rating: Tripadvisor Traveler Rating 4.5 based on 14022 reviews 4.5 (based on 14022 reviews)

Guest Rooms

Guest rooms and suites here are modern and bright, with dark blue, purple and gray color schemes. Giant upholstered headboards make a statement, as do the two-person whirlpools next to the beds. Amenities include stocked minibars, coffee makers and wireless Bluetooth alarm clock radios. Bathrooms are also modern, featuring open layouts with trendy above-counter bowl sinks.
  • Balconies with lagoon or ocean views
  • All-inclusive rates cover in-room Wi-Fi access

Standard room size430 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

Located along a white sand beach, this Hard Rock outpost is situated in the middle of Cancun's Hotel Zone. Its central location means the resort is surrounded by bars, nightclubs, restaurants, shops and other resorts.
  • Located about 10 miles northeast of Cancun International Airport
  • 24-hour valet parking (free)
  • 24-hour self-parking (free)
  • Airport shuttle
  • Car service

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping


The resort's six dining venues range from Zen (with Asian fare and sushi) to Italian-focused Ciao to Ipanema (a Brazilian steakhouse). Guests can also enjoy an international buffet at The Market, traditional Mexican fare at Frida and brick oven pizzas at Pizzeto. What's more, the property offers 24-hour room service and seven bars, including two swim-up options.
  • Amphitheater bar is only open during evening performances
  • All-inclusive rates cover all meals and drinks

Number of restaurants6

Cuisine TypesBuffet, Asian, Italian, American, Mexican, Latin American

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast


The property's huge freestyle main pool overlooking the beach has two swim-up bars and a children's wading pool. A second kid-friendly pool with waterslides is located at the kids club. Lounge chairs in the water allow guests to stay cool, and there are plenty of other lounge chairs around the pools. Two additional outdoor pools, one of which only permits adults, can be found on the third-floor terrace, but only Rock Royalty Level guests enjoy access to these facilities.
  • Additional chairs and umbrellas at beach
  • Two hydro spa tubs
  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar


The on-site Rock Spa offers 10 individual suites, six couples suites and one master suite with a hot tub. Available treatments include massages, facials and body scrubs. The salon area features floor-to-ceiling windows with views of the beach and ocean.
  • Select spa treatments are complimentary when booking the upgraded Limitless All-Inclusive package

Services offered:

  • Massage
  • Facial
  • Body Treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna


The on-site Hard Rock Roxity Kids Club serves younger children daily with activities like pool games, karaoke, arts and crafts projects, beach sports competitions, kids yoga and treasure hunts. Families with little ones can also add on an Unlimited Playtime Package to their stays, which include perks like keepsake toy kits and chid-size bathrobes, three hours of babysitting and use of a crib, a stroller and/or a high chair. Meanwhile, those with teens can take advantage of the complimentary Music Lab, where children ages 12 and older can play instruments, use DJ equipment, produce a music video and record sonds in the property's recording studio. The resort is also home to a kids pool with waterslides.
  • Family rooms
  • Some activities require an extra fee
  • Kids club open every day from 8 a.m. to 9 p.m.
  • Kids Club
  • Free Kids Club
  • Fee for Kids Club
  • Cribs
  • High Chairs


The light-filled Body Rock Fitness Center features a variety of cardio machines and free weights, plus two big-screen TVs to entertain guests while they work out. Complimentary fitness classes like yoga, water aerobics, stretching and salsa are also available one or more days a week.
  • Complimentary spinning, suspension training and HIIT classes available Monday through Friday as well
  • Fitness center open every day from 6 a.m. to 10 p.m.
  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)


The resort offers 16,408 square feet of meeting space with free Wi-Fi access and calls to the U.S. and Canada. Its all-inclusive package for meetings includes food, snacks and beverages, and all necessary equipment and services.

    Number of meeting rooms10

    • Business center
    • Meeting rooms
    • Meeting and event planners available


    The resort's wedding coordinators, called WOW Specialists, can assist with everything from booking group travel to creating a bubble display. A variety of options are available, and couples can choose to have the ceremony on the beach with an unlimited number of guests.
      • Hotel hosts weddings
      • Outdoor space for weddings
      • Wedding planners available

      Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know. If you are interested in obtaining a badge to display on your website or in other media, please contact us.

      Find the Best Price

      at the Hard Rock Hotel Cancun

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