Hard Rock Hotel & Casino Las Vegas

4455 Paradise Road | Las Vegas, NV 89169  [SEE MAP]Las Vegas, NV  [SEE ADDRESS]
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Courtesy of Hard Rock Hotel & Casino Las Vegas

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Guest Reviews

TripAdvisor Traveler Rating 4

Nice but off the strip

Jun 17th, 2019

This hotel is nice but lots of $ in uber/lyft if your going back n forth to the strip. They do have a shuttle but it only goes to one place in the strip. Most employees are nice, bar and bartenders are good. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Exceeded expectations :)

Jun 14th, 2019

After reading some reviews I was a bit concerned about Hard Rock but I was pleasantly surprised. The rooms were very clean and the customer service was fantastic. The adult pool had a great chilled vibe, reasonably priced drinks and amazing salads. My boyfriend got stuck in a lift and the staff dealt with it brilliantly. All in all a good spot if you want a cheap stay for a few days. My boyfriend and I are travelling the west coast so didn’t want to spend a fortune on our Vegas stop so this was ideal. Thank you Hard Rock and all your staff for making the stay a great one. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Laid Back & Relaxing

Jun 13th, 2019

I loved the vibe of this Hotel. I have been traveling to Vegas for 20 years working trade shows. This hotel has the BEST music, laid back, & very friendly staff. My room had a great view and was very comfortable. I would recommend this to people who want a relaxing fun no pressure type of getaway. If you want noise and crowds, visit other casinos. Then come home to a nightcap and GREAT music. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

It’s clear the staff have given up knowing it’s closing down.

Jun 12th, 2019

We stayed here on business. Sadly it feels like a hotel that once had its hay day. Most things seemed to be made difficult by staff that didn’t seem to care too much anymore. Perhaps it’s because they know it’s closing in a Few months to become a Virgin Hotel in a 9month make over. After laughable problems checking in, check in for a party of 9 took about 2hrs to successfully check in. Final straw was all our bags (about 7) being taken off the luggage cart by the bellman and left on reception floor and refusing to take the cart out to our work vehicle, the insane interaction that happened before this was too long to even write! Strange. What a shame. The Hotel that once was! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Customer Service

Jun 9th, 2019

Hard Rock Las Vegas was a very nice hotel with excellent customer service. While visiting our bathroom plumbing backed up. After contacting the front desk they immediately sent maintenance to our room but unfortunately the issue could not be fixed that minute therefore they upgraded us to a suite. Yes it was inconvenient having to repack and move but we understand the situation was out of their control. All staff from check in, maintenance, room service etc were very helpful and friendly. TRIPADVISOR.COM USER