Hard Rock Hotel & Casino Punta Cana

Boulevard Turistico del Este Km 28 No 74 | Punta Cana 23000  [SEE MAP]Punta Cana  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Birthday dinner

Jan 17th, 2021

I wanted to express my appreciation to Chef Wilfredo, Chef Jose for the amazing meal. The service from Leoner Portes, Francisco and Jose' was first-rate. Everyone loved the meal and are still raving about it! The additional touches from Carlos and Yafreisi made my birthday so special. Thank you again for the Chefs and staff for a fantastic meal and service. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Not my cup of tea (but maybe yours?)

Jan 16th, 2021

Overall I was satisfied with most of the food, the beach, and the pools. This resort really struggled with differentiating the Rock Royalty package. Our Personal Assistant didn’t find us until Day two and we never once saw her during our whole 6 day stay. We rented a Bali Bed for 4 days and our attendant was Ingrid at the Beach Bar. I cannot say enough about what a wonderful person she is and how she really saved the resort from us demanding our Rock Royalty refund. Definitely consider yourself lucky if you get her as your beach attendant. The restaurants were about average compared to the other all-inclusive resorts I have visited. The Servers at each one were amazing and really bent over backwards to accommodate the requests of our large 7 person group. Thank you!! I would not recommend this resort if you are used to personal service (that you pay for) and quite relaxation. However, I see this as a great place for Bachelorette/Bachelor parties, Girls Getaways or multi-family vacations. Did I mention Ingrid is awesome? TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Hard Rock Punta Cana Stay

Jan 15th, 2021

My girlfriend and I stayed at the Hard rock Punta Cana for four nights. Anderson Marte made our stay a lot easier and relaxing. We got to the hotel late so he took the initiative to book restaurants reservations for us. Thank God he did because most restaurants were completely booked. He responded to my messages within minutes and always followed through with my requests. He even reserved beach chairs for us and sent me activities, breakfast, lunch, and dinner schedules every morning. Overall, he was very friendly, attentive, respectful and very professional. If you come to Hard Rock punta cana and have the fortune to have Anderson Marte as your butler, your stay will be so much more relaxing. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Family vacation

Jan 14th, 2021

A nice and beautiful vacation.my favorite place yet specially algelis riveras who was always there to help us and guide us great person.witch complement this great resort that is hardrock cafe punta cana...will definitely come back. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Family vacation 2021

Jan 14th, 2021

Hard Rock Cafe punta cana is an excellent hotel, good services, good food, 5 star on costumer services specially Algelis Rivera who was our helper. I’m encouraging anybody to go to this hotel to have a wonderful vacation. Please make sure to ask for Algelis Rivera he can help you all the time. TRIPADVISOR.COM USER 

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