Hotel Zoso

150 S Indian Canyon Dr | Palm Springs, CA 92262  [SEE MAP]Palm Springs, CA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 3

Location, location, location

Mar 17th, 2020

Fabulous location, spacious room and comfy bed/sheets/pillow. Lucky enough to have a Groupon since prices the weekend were in town were super high. The halls were a bit musty and service in the lobby bar was just ok. Wished we had more time to take advantage of the pool which had full sun. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

terribly understaffed

Feb 1st, 2020

Was here for a three-day meeting for work Pros: 1. large comfortable rooms 2. friendly staff 3. large pool area 4. great location in town Cons: 1. dinner and lunch food was terrible but somehow breakfast was always good 2. service is frustratingly slow, it's obvious management needs some serious updating 3. rooms can be very noisy TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

The Heart of It All

Jan 27th, 2020

Stayed here in Nov 2019 right before Thanksgiving. Spacious room and bathroom. Sleek design and decor. Walking distance to everything in Old Palm Springs because you are in the heart of it all. Great friendly staff who would greet you upon entering and exiting the lobby and assisted with great restaurant recommendations. Looking forward to staying here again in February 2020. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent service

Jan 16th, 2020

We stayed here for one night and as it was off season we got an upgrade to a mountain view room. The staff were friendly and efficient and eager to help with local recommendations. Nice to have the valet service too. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Hands down worst hotel experience ever

Jan 11th, 2020

You could not pay me to stay here again. From the next door neighbor room slamming their doors all night and the front desk never answering the phone to help. To valet separating my keychain and my car key and then losing my keychain and arguing with me that they “usually separate and give back the keychain” then later after me insisting that didn’t happen finding my keychain (a Louis Vuitton card holder) randomly under something somewhere in their office to not apologizing. To valet then taking 20 mins because they admittedly just forgot to get my car to them refusing to bring my car without a ticket (when I asked By walking by) but told me I didnt Need the ticket if I called Down. So you want me to stand here and call ? Ok then went and got car? Making ZERO sense and zero efficiency. Complained to front desk who told me to call them if there are issues - uh I DID YOU DIDNT ANSWER. The hotel is falling apart and clearly so if everyone who works here. TRIPADVISOR.COM USER 

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