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at the Hard Rock Hotel San Diego
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Rocked until asked to roll off our bed
Feb 4th, 2021
My wife and I visited the Hard Rock Hotel for a little weekend get-away. The resort is beautiful with all the normal Rock-n-Roll decor. The pool area wasn't what we expected - small and bland. We enjoyed it the best we could until we were kicked off our daybed when the pool party started. It didn't matter we were guests in the hotel, they still asked us to get up and didn't offer any other place to sit/lay down. Since we were not receiving the best service, we ended up eating at a local restaurant instead of one of the Hard Rock restaurants. Luckily we received great customer service at dinner. Even though the resort is nice and in a good location, I don't think we'll ever return. TRIPADVISOR.COM USER
Feb 2nd, 2021
Love staying here will definitely stay here from now on. It’s close to everything great restaurants that are within the hotel and within walking distance from the hotel. Great sunset views and spaces to relax. TRIPADVISOR.COM USER
Staycation at it's finest!
Jan 29th, 2021
First I would like to thank Brooke for answering ALL of my questions prior to our arrival and second for being so welcoming and helpful when we arrived!!! Our room was ready early, our check in was smooth, and our stay in San Diego the city we live in and take for granted more so than we realize turned out to be exactly what we needed. This little getaway was perfect, it allowed us to enjoy each other without any interruptions, without having to make too many plans, it was the well needed break we both needed. Thank you Brooke for making our drinks and for treating us like royalty! TRIPADVISOR.COM USER
Rock Star Great Stay
Jan 25th, 2021
I had a great mini vacation. I disconnected from everything. Even though it was very quiet and a ghost town my stay with my wife was extremely satisfying the staff was great easy access to everywhere in San Diego. A must stay and Nobu is must! TRIPADVISOR.COM USER
Best Management Ever! Rob rocks!
Dec 28th, 2020
Spent a week at the Hard Rock San Diego. Went to the lobby after the first night to ask a couple questions about restaurant hours (restrictions due to Covid). While talking to the Clerk, I mentioned I had read rave reviews about the GM Rob & inquired if he was in. Rob heard me & came to greet me with a “goodie bag of items”. He then upgraded our room to a King suite with a wrap around balcony and offered us a $25 food credit for Mary Janes restaurant (which we forgot to even use). We inquired about a room for my daughter in laws family as we were all meeting at Cafe’ Sevilla for Thanksgiving dinner & didn’t want them having to drive 3 hours to get home after dinner. Rob offer us an awesome discount on a room for her family for TWO nights directly across from our room. The whole family had the BEST Thanksgiving ever. ALL of the Hard Rock staff were friendly & helpful. From Rob to the clerk in the Gift Shop. Even the night Security staff (especially Lourdes-who took pics of my daughter and I). I expected so much less of this trip due to Covid restrictions, but the staff at the Hard Rock made it a perfect vacation for us. Especially Rob! Will definitely stay there again! TRIPADVISOR.COM USER
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