Harrah's Resort Atlantic City

777 Harrah's Blvd. | Atlantic City, NJ 08401-1911  [SEE MAP]Atlantic City, NJ  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 3

Mini vacay

Jul 9th, 2020

I recently stayed in the Bayview Tower for a few days. This tower is supposed to be pet free yet i could hear a dog barking in the hall. When I mentioned this to the front desk staff upon checkout I was told that yes some dogs were allowed in regular rooms. If I had of known this I would not have stayed here.The check in line was ridiculously long, there were people everywhere. The emails that I received advising of the reopening it stated that temperatures would be taken upon arrival and there would be 25% capacity and neither was the case. The hot water pressure in the Bayview Tower was horrible and the room I was in was near the elevator and I could hear the elevator going up and down for my entire staff. I was not happy with my stay at all. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Currently here, but will we stay?

Jul 5th, 2020

Arrived 7/3 and booked through 7/7. Writing review now because I’m not sure we’ll stay. As another reviewer mentioned, the post-Covid opening has been disappointing in terms of gambling. I, too, expected tight slots but to not get a single bonus after pumping hundreds in slots is disappointing and since there’s not much else to do at the moment with pool, spa and most restaurants closed, I don’t see a point in staying. Some positives - the room was very clean upon arrival and housekeeping has been very accommodating with extra pillows, towels, etc. Our Bayview Tower room had a fantastic view of the front of the casino and the boardwalk in the distance. Gordon Ramsay Steak Under the Stars is a must! Truly the highlight of this trip. The seating was comfortable and well distanced from other tables. Food was wonderful as always. AC Burger was great for takeout as well. The food stayed hot as we schlepped it back to our room. And the dealers we have encountered have been friendly. Also, it seemed like everyone was compliant with the mask requirement. Now for the bad - it seems they are way over 25% capacity but that could be because of the holiday. When you enter the building, you’re asked a few questions regarding your health and as long as you answer no, you’re allowed entry. No temperature checks and it seems like depending on the entrance you choose (i.e. - front or back) you may not be asked anything at all. I did, however, see security and staff enforcing mask requirements and providing masks to those without which were few. Dining options were shockingly limited. Only one food court option open (pizza), Tazza (24 hours). Coastal Craft offering breakfast on the pool deck in the mornings and Gordon Ramsay taking that space in the evenings and AC Burger. That’s it. If you’re hope is to just stay in the hotel your entire stay, you may find yourself bored with the food options quickly. Slots are the tightest I’ve ever experienced and good luck finding a blackjack table for less than $25 minimum. Oh, and this really offended me, while they can’t let you drink anywhere in the casino, they had a pop up wine bar by the elevators selling beer and wine to take to your room. This is great for those who want to purchase but I think for rated players, they could’ve given vouchers for a free bottle a day (or something based on play) to make up for the lack of free cocktails. I love Harrah’s and have been coming here for years but I would strongly suggest waiting to visit until indoor dining and drinking can resume. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Post Covid

Jul 4th, 2020

I visited Harrahs AC 7/2 to 7/4. The first night (Before Grand Re-opening) was ok. The Rooms should all have Seals on them to signify that they were cleaned and sanitized. Well the first room (WE requested the tower) in the Atrium had the seal but it was already broken. We originally assumed that housekeeping may have forgotten something and went back in and didn't replace the seal so we continued in. Once getting in the room, we did our usual inspection to make sure everything was good and found evidence of water damage and residue from the damaged ceiling on the floor, phone and desk so we went downstairs to request another room.. Our second room in the Atrium was fine, just outdated compared to other towers. The one thing that irritated us was the bed. They still use spring beds. No restaurants are open for dining but have a couple open for take out. They did have dining available on the boardwalk which would have been nice (Right outside Poker room) but for some reason the boardwalk lights in that one section was not working. Even with the lights now working we still continue until we all were suddenly interrupted by a racoon or possum (didn't stick around long enough to see exactly) roaming the area so we have to take out food back to our room. It already comes as takeout in bags anyway so that wasn't too much of a hassle. The Gambling was OK. There were No new machines that I found. I loss money early. Made some of it back and winded up going to bed an almost breakeven. So OK first night. Day 2. (Grand Re-opening for All) Wake up calling for in-room dining. We keep getting transferred by hotel operator because we thought our button was broke or something.. After about 8 attempts we finally got someone who told us that it was closed. You would think that in-room dining would be the safest for guests to eat and it would be open. NOPE! We decided to go downstairs to gamble a little (which turn to a lot). I blew through over $2K in money and only got the bonus 2 times on all the games I played. The machines were just sucking it up. I expect them to be tight but this was rediculous. Even talking with other guests, they were having the same kind of miserable experience. I understand they were closed for three months but they could have atleast made it a little interesting while they took your money. I literally put $500 in the two machines right next to each other and didn't get the bonus not one time and I was only betting $2.50 and $5.00 dollar bets with the denomination on dimes. It was truly a disaster and it really pissed me off. After losing so much in so little time, I decided to give up, pack my bags and leave. I didn't even stay the full second night because I was so disappointed. Then the icing on the cake, my host (Olga) contacted me to check if I was having fun. I just ignored the text out of disappointment. No shame to Olga though. She is an excellent host and for me being only a Diamond Plus member, she works her magic for us. We really appreciate her. She was the only Bright spot of this Post Covid adventure! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Friend's Birthday Celebration

Jun 10th, 2020

We had the large suite and we were able to accommodate 10 people with no problem. There were 2 bedrooms so 4 could sleep there and there was a couch if needed. We were there 3 days and enjoyed ourselves immensely. We went to the Viking Cooking School and the Mynd Spa. The pool was great to just sit and relax. Great weekend! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

things we like about Harrahs A.C....

Mar 31st, 2020

rooms service & maids are great, courteous and helpful...front desk and total rewards people are friendly, knowledgable.Just wish we were given a little more consideration when gifts/ extra rewards were availble when we rrive abd depart. Seems like gift-giveaways etc ALWAYS are the days before we arrive & after we leave,,Even same day we leave-gifts are gives out AFTER we leave that day !!! TRIPADVISOR.COM USER 

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