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at the Hawaiian Monarch Hotel
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One of the best stays I have had!
Aug 12th, 2020
I must say that I felt the ALOHA spirit at Waikiki Monarch Hotel. The hostess of the hotel was one of the most professional and accommodating people in the industry and whom I have met while staying in the area for over 2 months. I was ironically supposed to stay at another hotel and unfortunately had a terrible experience. I then moved my reservation to the Waikiki Monarch. Upon hearing my previous experience, the hostess was apologetic and extremely understanding. She has delievered a top notch experience, and I am truly grateful that staying at this hotel has been completely stress free. I would highly recommend staying at the Waikiki Monarch Hotel while visiting Oahu. Besides the customer service, the room was clean, cool and included speedy wifi which was perfect for me as I was working remotely. The facility does include a business center which includes wifi and a free printing center. It also has a poll and Jacuzzi area :) TRIPADVISOR.COM USER
Jul 11th, 2020
Very pleased with my stay here . I had lost my debit card and they were nice enough to allow me to pay in cash for my stay and the next morning they let me have a late check out no charge because I had a afternoon flight . Great views as well very large king size bed . TRIPADVISOR.COM USER
Have quality time & enjoy..
Jun 26th, 2020
Room is accomodating, for a one night stay over is great but staying more days would need some improvement like cabinet for clothes to hang, microwave oven, one more trash can orbin inside, & additional set of towel. yet, overall its great & so clean,we would be glad to come back & refer to other friends also. TRIPADVISOR.COM USER
Jun 24th, 2020
Hostess was friendly and helpful. Nice room. Beautiful views of the mountains, waterway, trees, sunrises. Couldn't see the sunsets from our view unfortunately. Great restaurants and breakfast stores conveniently located for us. TRIPADVISOR.COM USER
Beware Apt 3305A!!
Apr 25th, 2020
Incredibly unprofessional! We're in the middle of a pandemic, and they charged us almost $500 to cancel a reservation which the government is currently forbidding us from keeping. We tried contacting them for 4 weeks with zero response and finally just had to pay to cancel the reservation through Booking.com or pay the full $1300 for the stay. Booking.com contacted them on our behalf and their response was basically "too bad, pay to cancel". Deplorable. TRIPADVISOR.COM USER
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