Hawthorn Suites By Wyndham Panama City Beach, FL

7909 Panama City Beach Pkwy | Panama City Beach, FL 32407-4856  [SEE MAP]Panama City Beach, FL  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 3

Overnight

Mar 2nd, 2020

Cushions on couch were filthy & too small. Side of tub was too high for my arthritic knees. One foot slipped coming out of tub. They are fixing to remodel. We had the accessibility room. So they can put in a roll in shower. If my mom who has Cerebral palsy & Parkinson's with us, she wouldn't have gotten a shower. After we showered & were getting ready, the bathroom smelled like a wet dog. One of the remotes didn't work. Size of room was great. Setup to get into parking lot was crazy. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Dont trust the outside appearance

Jan 6th, 2020

The outside looks beautiful, like it should be a brand new hotel. The inside of our room was disgusing. We had a double queen suite. The couch, chairs and carpeting were all stained. The room smelled. We had to open the outside door for fresh air. I dont even want to remember what the bathroom was like. Could not spend much time in there. Wanted to leave this hotel ASAP. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Big Kitchen

Jan 3rd, 2020

My room had a king sized bed, eI didn'txpect much, but we were surprised. The room had a nice kitchen with a big fridge, sink, 2 stove top burners, & dish washer & 1/2 price of Marriot"s Resident Inn. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Ok type

Dec 31st, 2019

Service and breakfast are OK. Furnitures are old enough and need to be replaced, as well as carpet. Right now, they are in poor condition and dirty, especially sofa. The mattress is terrible, which makes me uncomfortable at all. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Not....terrible, not good. Not average.

Nov 27th, 2019

We stayed here for 10 days. The little magnet in the room said that they would do a daily cleaning, including sweeping and vacuuming, and running the dishwasher if it was full. This didn’t happen. Since we travel with dogs, a daily vacuuming is important. I got them (after asking DAILY) to vacuum once. Just once. They DID change the bed more often than promised, simply because I asked, but it literally does nothing for the floors. The windows don’t open (no mechanism for it. Just glass in the wall) The carpets look stained, as well as all the furniture. The biggest problems I had were: first, we told them on NIGHT ONE that the tv in the front room wasn’t working properly. I was informed “the manger said he doesn’t have another tv for that room and has no plans to replace or repair it”. Ok then.....secondly, the breakfast buffet (waffles, eggs, sausage, O’Brien potatoes) was almost always full, and always, always the same. The containers for the sweeteners, and raisins and such were NEVER refilled, or cleaned. Do NOT get raisins or cranberries for your oatmeal. Gross. There are NO ice machines on the ground floor. Since I am in a handicap room, I shouldn’t have to go up the stairs to get ice. Was easier to make it in the freezer. Basically if it weren’t for the Jamaican cafe, and the Jin Jin Fusion restaurant within walking distance (also a dollar General) the place would have been a one night stop. The great food nearby kept me there. Not the hotel service. TRIPADVISOR.COM USER 

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