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at the Hawthorn Suites by Wyndham Grand Rapids, MI
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May 10th, 2020
This hotel is being rented out to the government to house homeless vets and others. Where not informed of this before we rented. Do not stay here. With covid, we where very concerned. People congregating in the open areas with no concern for the virus. TRIPADVISOR.COM USER
Very nice room
Mar 1st, 2020
lovely room with couch and desk, comfy bed plus kitchenette. I'm almost sorry I didn't need to stay longer. A teeny patio door that let in much light plus another window. Very spacious overall. Clean but not fancy or overpriced. TRIPADVISOR.COM USER
Adequate, not exemplary
Feb 26th, 2020
Hawthorne Suites was in the exact location I wanted, and I got a deal on the price. So those are big pluses. Among the minuses, the door lock broke and had to be fixed, and the office chair didn't work so had to be replaced so I could sit at the desk and not feel like I was sitting on the ground. The staff was very friendly and eager to fix the problems. Some things were well worn, like the bed base and the chairs, but adequate. There was a light out in the bathroom. But location and price made up for these things. TRIPADVISOR.COM USER
Feb 6th, 2020
I was very pleased with my stay at Hawthorn Suites. I had very attentive service and have a strong desire to visit in the future. Was on business. The front desk staff members I saw over the course of two nights, Lonnie and Dee, were both extremely helpful and very kind people. The staff made up for the couple of nights that housekeeping hadn't left any towels behind. Stay here if you need somewhere with spacious rooms. TRIPADVISOR.COM USER
Feb 5th, 2020
Very Friendly and awesome to work with. Alwasys trying to make my stay better. Internet is a must for me so management trying to get me a room with the best reception, I leave before breakfast in the nmorning so I don't get ti try it so I bring my own to eat in my room. Havn't tried dinner yet. TRIPADVISOR.COM USER
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