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at the Hawthorn Suites by Wyndham Jacksonville
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Nasty and Gross
Jul 20th, 2020
1. The carpet is soaking wet in the bedroom area. 2. There was no toilet paper in the room when we arrived and no one to bring us any. 3. There was a half eaten slice of pizza in the floor next to the bed. NOT OURS!! 4. There is tile missing on the shower wall and the pipes are exposed and a discarded water bottle lid stuck in the drain. 5. This room was extremely unsanitary and the entire hotel reeked of smoke. 6. The exterior to the hotel hallway was broken and didn't lock. Also the fire door was always propped open. TRIPADVISOR.COM USER
TERRIBLE place don’t ever come here
May 10th, 2020
This place is just sick and not fit to be a suite. First thing u notice is the smell then the lack of cleaness.then you’ll notice just how dirty everything is.PLEASE DO NOT GO IF UR PLANNING ON EATING OR SLEEPING.PLEASE I WARN U TRIPADVISOR.COM USER
Mar 20th, 2020
Cannot recommend. This was the dirtiest hotel that I have had the misfortune to stay in to-date. My friend and I checked in to the Hawthorn Suites because of the Wyndham name associated with it. The tub/shower was not just dirty, it was filthy and we ended up scrubbing it before either of us was willing to even set foot in it to shower. A towel in one of the attached photos shows some of the dirt. We used disinfectant wipes and Scrubbing Bubbles before we could shower. The inside of the toilet bowl was presentable but the exterior of the tank was filthy as well. The walls and doors were dirty. The bedside table actually had something sticky spilled all inside of it. Cigarette butts were clearly visible and abundant in the outdoor stairwell. In all good conscience, I cannot recommend staying at this location in Jacksonville. The motel does offer a breakfast; however, the room was so nasty, we did not even want to chance it. TRIPADVISOR.COM USER
Mar 4th, 2020
Friendly service. Nice and quiet. Breakfast was great too! It definitely surpassed my expectations. Staff members were very courteous and kind. It is in a great area as well. I would definitely recommend staying here. TRIPADVISOR.COM USER
Mar 3rd, 2020
Rooms are terribly dated and in disrepair. The smell in the first room I was in was really terrible; the room I was moved to next was more tolerable. Rancid bags (2) of garbage/food in hallway from at least the evening before. It may be a lot of space for the money, but cleanliness and ill-repair should make you go elsewhere. Front desk staff was friendly enough. Breakfast was surprisingly decent with a lovely lady staff member. Property photo is courtesy of a lot of photoshop skills. TRIPADVISOR.COM USER
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