Hawthorn Suites by Wyndham Lubbock

4435 Marsha Sharp Fwy | Lubbock, TX 79407-2519  [SEE MAP]Lubbock, TX  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Hawthorn suites by Wyndham Lubbock

Jan 20th, 2021

It was a nice hotel. Staff are very nice and the breakfast in the morning is wonderful. I’ve stayed at other hotels, but so far this hotel was the best option for us. We stayed there 2 nights and love the comfort in the rooms, there is so much space. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Below Average

Jan 17th, 2021

This was a below average hotel. Nothing special. Could use some updates and renovation. Staff was rather rough. Not personable in the slightest. Breakfast was only memorable thing. At least it was a hot breakfast. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Excellent Hotel, Great Stay!!

Jan 3rd, 2021

Hotel is very conveniently located near Texas Tech University and easy to find when driving through town. Light sleepers beware!! Hotel is right off the highway which may prove a challenge for you. Lobby, guest areas, especially rooms are very clean (clearly well taken care of). I have previously worked at a hotel myself and I could easily expect the rate to be double what we paid, extremely competitive pricing, almost unreasonable!! Most amenities (pool, gym, business office) were not available due to Covid-19 protocol. Breakfast was available in the morning with a conscientious design that employed an attendant such that guest contact was limited but a decent breakfast could still be put together. Subjective review: We trailed in Lubbock well past midnight after 11 hours on the road from Utah without a reservation previously made. The front desk attendant, Kelsey, was very hospitable and worked quickly to create a reservation for my friends and I. Having experience in the industry I truly believe that the first interaction with hotel staff can shape the entire stay, this expectation was left in very capable hands of Ms. Kelsey. In the morning, the breakfast attendant, and AM front desk were also very courteous, great displays of professionalism from the team all around. ;) TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Bathroom

Jan 2nd, 2021

I was very disappointed to walk into the bathroom and find someone else hair all over the floor! The door into the bathroom had trim on it that had not been wiped down a very long time. Super dirty and dusty. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Noise disturbance, cleanliness of hotel, broken amenities

Dec 29th, 2020

Hotel room dirty upon entering, it should have been clean before we even entered, shower had poor quality, were not offered another room, noise from another guest taking poor care of the young child led to police being called, we heard, we won't go back to this location for sure. We were traveling for Xmas and not a good experience. TRIPADVISOR.COM USER 

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