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at the Hawthorn Suites by Wyndham Lubbock
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May 31st, 2020
The hotel is really clean and has great service, desiree was amazing so helpful and friendly. Probably if she didn’t help us out probably I will but a different hotel , the bar is really nice and have good drinks TRIPADVISOR.COM USER
Mar 12th, 2020
The staff was great !! But the hotel is run down and the rooms were dirty!! Had to help the head of housekeeping clean the second room they offered us . Make sure to check your room before renting at this location !!! TRIPADVISOR.COM USER
Clean, Newer, Good location
Feb 26th, 2020
We stayed in town for a conference and had a total of 4 rooms. All rooms were good size and very clean. It is either a newer hotel or newly updated. Located right off of Marsha Sharp fwy. I would stay there again! TRIPADVISOR.COM USER
Fire alarm from hell!!!
Feb 26th, 2020
Fire alarm went off for 20 minutes until i finally figured out how to shut it off...had to deal with cranky babies and a wife for a 2+ hr trip home and all the management wants to offer is a 15% discount on my next stay....i believe i will pay a little extra to have a peaceful ride home!!! TRIPADVISOR.COM USER
Feb 18th, 2020
Horrible room. Filthy room and bathroom. Sock left in closed from a previous guest. Smelled so bad I purchased a room fragrance plug in. Took pictures of bathtub, suite sink, walls in bedroom. All with obvious filth on them. Horrible check in. Switched rooms and was literally not any better. Clerk was rude when I requested room switch. No apologies from her. ZERO STARS. STAY AWAY!!!! TRIPADVISOR.COM USER
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