Heathman Hotel

1001 SW Broadway | Portland, OR 97205  [SEE MAP]Portland, OR  [SEE ADDRESS]

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at the Heathman Hotel

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Guest Reviews

TripAdvisor Traveler Rating 5

Memories of days gone by - Elegant, classy, dignified ...

Aug 20th, 2019

Large room equipped with all amenities including top of the line toiletries, ceramic high voltage hair dryer, snacks and beverages - Beautiful Library for Happy Hour - Don't miss the Clam Chowder in the restaurant ... TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Heck of a Heathman

Aug 19th, 2019

Wonderful stay in Portland made possible by a stay at the Heathman. I and my friend arrived early and were given a room (even at 11 am). They hotel sports an amazing library and a perfect place to relax with vintage charm. The room was a bit small for two people (not a suite). I do appreciate local beer served at 4 pm each afternoon. We didn't try the Headwaters (hotel restaurant, which is highly rated), but the concierge gave us good recommendations to eat in the area, as well as how to get to and from (walking or taking the MAX train). Getting to hotel from PDX was easy on the train, getting off at Pioneer Square. Overall, the staff were nice (the men). I thought the female concierge was terse, if not snooty. She seemed that way to all the guests: not a good. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Pathetic Service and Secret Charges

Aug 19th, 2019

I was charged a resort fee after the stay which I was not aware of earlier. Why cant you just charge it at the time of booking and be transparent? Noting it in small text is not going to do anyone any good. Just unhappy customers. The lady who checked me in didn't even smile. Did not offer me any check-in beer while my colleagues who were checked in by someone else were offered beer. Whenever I called the front desk, it took at least 5-10 minutes before someone picked up. I also had to call the restaurant to connect me to front desk because no one picked up. Ridiculous service for an apparent 4.5 star hotel. I expect better when I'm paying through my nose. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Yin Yang

Aug 18th, 2019

Centrally located and beautiful building (nice common space with library) but one of the smallest rooms (sans Europe) in which we’ve ever stayed. There was one drawer in one bedside table and no shelves anywhere. When I asked the front desk if this was the norm for their rooms, he basically blew me off so am guessing we were given the mini room with no view at a premium price. We were already questioning the value but when you add $50 per night for parking, the answer was clear...we will not return. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

The Heathman Hotel: A Must Stay 💕

Aug 15th, 2019

If you are going to Portland you will love The Heathman Hotel full of charm and history and amazing service! The moment you pull up to The Heathman you are greeted and the service continues from there. Upon checking in you are offered a complimentary drink to start your stay. The rooms are clean and the even the cleaning staff is always willing to help. The Hotel is located in a great area all in walking distance from shops, restaurants and a scenic walk along the river. We have stayed at The Heathman Hotel for over 10+ years first as a couple and now with our little one and we can say it doesn’t matter if you are going for a romantic getaway or as a family your stay is always impeccable! We will continue staying at The Heathman Hotel and would love to give a special Thanks to Ridge, Lucas and Donta for making our stay extra special and always providing tips on where to go and what to see! Thanks again and see you next year! The Cervellin Family 💕 TRIPADVISOR.COM USER 

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