Heritage Queenstown

91 Fernhill Road | Queenstown 9300  [SEE MAP]Queenstown  [SEE ADDRESS]

Courtesy of Heritage Queenstown

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at the Heritage Queenstown

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Guest Reviews

Tripadvisor Traveler Rating 5

Fantastic stay

Jan 13th, 2021

Fantastic stay here for a night on our way to Te Anau. Easy walk into town and awe-inspiring views out to the lake from our room in the Lakeview suites. The boys really enjoyed the buffet breakfast - we would love to return. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

A Great Place to Stay!

Jan 2nd, 2021

We stayed here for 3 nights on a recent South Island trip. Our room was very clean, comfortable, with a glimpse of the lake out the window. There were not many guests staying at the time so the usual hotel restaurant facilities were not fully operational - however we did have dinner options available to us and the breakfast menu was very good and prepared fresh for us, as no buffet was available. Nice spa pool and larger pool available. Staff exceptional and very friendly! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Nice Hotel to Stay at in Queenstown!

Dec 22nd, 2020

Staff members (reception, restaurant, house keepers) were all friendly and helpful. The beds were really comfortable to sleep on, the heat pump cooled down our room much faster than the traditional/common central air conditioning unit found in most hotels, separate bath tub (from shower) was great for taking baths, under-cover car park was certainly a bonus! We also loved the spa, sauna, swimming pool and gym facilities. Wonderful lake view outside the hotel premise; not far from city centre but just enough distance away from the hustle and buzzle. We will stay at Heritage Queenstown again. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Make sure you double check the room rate you are paying on the days you stay.

Dec 5th, 2020

We recently stayed at the Heritage in Queenstown. We were disgusted to find that by booking online in advance (to assist in the hotels staff planning)we were charged a room rate 25% higher than those booking at the last minute or on by just turning up. Plus those people had extras like free breakfast thrown in. The Heritage advertises "best rate guaranteed" but please take that with a grain of salt. That comment is meaningless. It has certainly put us off staying there or at any other Heritages again. Incidentally there were around 30 people that we saw staying at the hotel ..maybe the word is out....they should take heed of the fact that personal recommendations are valued in NZ. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great Views

Nov 22nd, 2020

The rooms are very clean and the toiletries were beautiful. We were in the Waterfall wing and the views were amazing over the lake and the Remarkables.The restaurant staff were very personable, helpful and made the dining experience even better. TRIPADVISOR.COM USER 

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