High Hampton Resort

1525 Highway 107 S | Cashiers, NC  [SEE MAP]Cashiers, NC  [SEE ADDRESS]

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at the High Hampton Resort

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Guest Reviews

TripAdvisor Traveler Rating 3

Please do NOT change this lovely, rustic place.

May 28th, 2019

We have been enjoying High Hampton for at least 20 years, usually staying in High Hampton homes. Last year we were disappointed to find the emphasis has changed. No longer are the prices transparent with emphasis on no tipping and you can no longer find out when homes are available on the website. I fear that that the new management is trying to make the place we love slick and upscale. Last August we had issues with our homes that we never experienced before, even though we were paying nearly twice what we had paid the previous year. The lock on the front door didn't work and we had to fight to get it replaced quickly. The internet did not work some of the time until our son was able to fix it. One morning I found a mouse in the kitchen sink. The coffee pot stopped working and I had to make several calls to get it replaced. The house had no kitchen towels and they no longer let guests pick the dahlias, an experience our granddaughter looked forward to every year. Please bring back the old High Hampton. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Last time staying here

Nov 10th, 2018

I've been coming to Hight Hampton Resort for around 30 years, and I am so sorry to see how terrible this place has become. It's apparent that the regular vacationer is not who they are interested in serving any longer. First of all, my room was so disreputable that for the first time in my life, I actually asked to change rooms during a 2 day stay. Room 45 was so dark I literally used a head- lamp to find my way around the room. It smelled of mildew so strongly that I nearly became sick. It appeared that the room may not have been cleaned. There was an abandon washcloth on the porch when I got there. I was able to change rooms before the next night. The staff was minimally courteous. Years past, everyone was friendly and helpful. A nice touch that has gone away was having your name on the table at meals--a small thing, but nice nonetheless. Altogether, this was not a good place to stay, and even though I spent my honeymoon and several trips over the years, I'm sure I won't return. There are too many other places to stay in the area that are cleaner, brighter, and have friendly people. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

We will miss you next year!

Nov 4th, 2018

We have been going to High Hampton for family vacations for many years. This is not your Holiday Inn, this is a place with charm and history, where families spend time together and actually speak with the other guest. I have stayed at Ritz Carlton's the Cloisters, Grove Park and the Homestead and none compare to the High Hampton experience. The staff here are great - thanks to Andrew, Karen, Joy and everyone else that made this a wonderful vacation. Sadly we will miss you in 2019, but look forward to a return in 2020 to the upgraded property. Oh, and the food is fantastic so much and so good.. They treat guests right which is why families have been vacationing here for generations. To those who complain, go to the budget cookie cutter hotels with cold vanilla lobbies and equally boring rooms and leave this special place to those of us who appreciate what a place like this represents. Thanks to you all and we look forward to seeing you again TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Very Disappointing

Nov 1st, 2018

Very disappointed with our visit. The accommodations were probably nice 30-40 years ago but not what we expected at all. Basic room with a tiny attached bath. Carpeting was worn and needed to be replaced. Seating in lobby was also old and worn and extremely uncomfortable. We did not try the dining which was available. We had a family emergency and had to check out a day early. We asked for an adjustment to our fees but we're basically told NO refunds were offered. We will definitely not be returning and would recommend that others consider the cost and what is offered prior to booking. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Worst value for money hotel I've ever stayed in

Oct 27th, 2018

We recently stayed here as part of a wedding party for 3 nights. While the hotel is not totally awful, it is the worst value for money I have ever experienced. With the weekend rate including taxes and daily resort fee just shy of $300 per night, I have certain expectations. None of those expectations were met. And even after making several requests to hotel staff to resolve issues / switch rooms nothing was ever remedied. Major issues included: - inept front staff that was constantly overwhelmed and occasionally not even present at the desk for assistance. for example, it took us almost forty five minutes to check in and we were second in line with three more parties after us. Many attempts to talk to staff about issues were thwarted due to crowds of people waiting for service. And when we were able to discuss issues were told no other rooms were available for us to switch to. - our room - #114 avoid!! - was a very small, uncomfortable room. there was a queen (or double?) sized bed plus an unnecessary twin. there was barely room to walk around the bed to the bathroom, the door through which my husband had to duck to get in. And maybe worse of all there was nowhere to store things so we put our bags on a wooden chair and floor. And there was zero counter space in the bathroom. - this room is on ground floor and there was a lot of noise from the guests in the room directly upstairs as well as a decent amount of noise from parking lot / other guests passing by room given the parking adjacent location. No privacy. Also the deadlock on the door does not work which I found discomforting. - the heater in the room cycles on and off very loudly and makes the room temperature drastically swing from uncomfortably cold to uncomfortably warm - our room had the unpleasant view of both the parking lot and a huge trashcan (which one night upon our return had been overturned and emptied by some creature directly in front of our room). - our room was also right next to a maintenance / housekeeping closet so we also got to hear the staff walkie talkies about cleaning requests every morning for several hours. On our second morning, I exited the room and asked the staff member if she could either move somewhere else or at least turn down her walkie talkie as it was disrupting us and she basically said no, but that she was going on break soon so at least we got respite thanks to her break... - spider in our room Overall a really unpleasant experience. I'll acknowledge the property is beautiful with mountains, trees, lake, golf course, etc. Perhaps in the summer when you can take advantage of many outdoor activities there is more value to be had .But on a rainy cold October weekend in an extremely uncomfortable room with unhelpful, borderline rude staff this was such a disappointing stay that I would suggest avoiding if at all possible! TRIPADVISOR.COM USER 

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