Hilton Anaheim

777 W Convention Way | Anaheim, CA 92802-3497  [SEE MAP]Anaheim, CA  [SEE ADDRESS]
Credit

Courtesy of Hilton Anaheim

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at the Hilton Anaheim

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Guest Reviews

TripAdvisor Traveler Rating 3

Not well treated

Mar 22nd, 2020

I was very disapointed by the moment of check in until the end. Trying to charge us on everything. Rooms were not cleaned all days. Huge problem of uncertain information from breakfast cupons, receptionist was not good on helping to find reservation. Always a problem with the key because she taught our room was not payed. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

huge hotel best hilton branded property for Disney

Mar 17th, 2020

huge hotel next to Disney and Convention center so if that's why you are there its the best location 20 min walk to Disneyland ( on site Disney employee for tix) As a Diamond got the experience i expected even with 2 conventions staying at the hotel upgrade , breakfast etc VERY surprised they do not have an executive lounge( acutlay they did but it is now used for something else Too restaurants to choose from and the bar area to grab a drink TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Worn and dark room

Mar 14th, 2020

We are Hilton members, but didn't feel it made any difference as far as a better room when we went to check in. Asked for room away from elevator and we got one way at the other end that was worn and dark. Also, we prepaid thinking we would get the best rate, then saw the rate dropped a week later. Last year, our room was in better shape and brighter. We could hear a neighbor to the left of us as well as the people talking in the room below us through the window! I think there are newer hotels in the area that we will try for our next Disneyland trip. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Mid-level quality at premium price, good location

Mar 11th, 2020

I used to stay at Hilton properties because I admired the quality and consistency. However, I have not had that experience lately. I understand this is a Disneyland-area hotel near conf. center, so it gets a lot of wear-and-tear, but the conditions of my room and the property were a little disappointing. In room, there were lots of signs of wear, from beat-up furniture to worn-out fixtures. I stayed on the top floor and after a day in Disneyland with my family, I was alarmed to return to my room to find a bucket in front of it—the roof sprung a leak. Finally, I will probably NEVER order room service at a Hilton property again; I expected taxes, but after all the hotel’s add-on fees, the cost of my order was doubled ($7 just for a delivery fee. Really?? It’s ROOM service!). They were not upfront about these fees. Less than satisfied and will think twice next time I consider booking Hilton. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Boo

Mar 10th, 2020

There is a charge for parking. You receive a bill for breakfast even though the continental is with the room. Yes, it shows a zero balance, but they want a tip after you serve yourself. I received a final bill after we returned home and they charged me $5 for a bottle of water from the room. We did not open or use any of the bottled water. I e-mailed them but received no reply. TRIPADVISOR.COM USER 

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