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at the Hilton Anaheim
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Jul 16th, 2020
Right after we spend a memorable day at Disney we checked in to this beautiful hotel. Check in was done before we arrived at the hotel. The room was modern and well furnished. Not like many other hotels, all the channels on the TV guide was working to my surprise. The bathroom had crispy clean towels. Shower pressure was great. We ordered some room service since it was bit late at night. The guy who brought the food up was polite and mannerly. the food was excellent. I will definitely recommend this hotel and will surely return. TRIPADVISOR.COM USER
Hilton Is Just Okay
May 1st, 2020
We visited for a Disneyland trip from March 10th to March 13th 2020. Not that impressed with the Hilton Hotel. Staff at the front desk were not overly friendly. The attitude of the front desk is somewhat haughty. Hey, you work at a hotel behind the counter, cut the snobby elitist attitude and focus on customer service. I was expecting an improvement in the quality of the room since it is a Hilton Hotel. It looks like some of the other smaller hotels along Harbor Blvd and Katella have caught up in terms of their room quality because being inside the Hilton Hotel room I wouldn't be able to tell any difference between them. Positives: It is close to Disneyland. The rooms were clean and the maintenance staff (housekeeping) were friendly and polite. They kept the room cleaned. I won't come again. Not impressed. For less money, I can get the same quality at one of the other hotels nearby. I also don't like the nickel and diming for every little thing. TRIPADVISOR.COM USER
Not well treated
Mar 22nd, 2020
I was very disapointed by the moment of check in until the end. Trying to charge us on everything. Rooms were not cleaned all days. Huge problem of uncertain information from breakfast cupons, receptionist was not good on helping to find reservation. Always a problem with the key because she taught our room was not payed. TRIPADVISOR.COM USER
huge hotel best hilton branded property for Disney
Mar 17th, 2020
huge hotel next to Disney and Convention center so if that's why you are there its the best location 20 min walk to Disneyland ( on site Disney employee for tix) As a Diamond got the experience i expected even with 2 conventions staying at the hotel upgrade , breakfast etc VERY surprised they do not have an executive lounge( acutlay they did but it is now used for something else Too restaurants to choose from and the bar area to grab a drink TRIPADVISOR.COM USER
Worn and dark room
Mar 14th, 2020
We are Hilton members, but didn't feel it made any difference as far as a better room when we went to check in. Asked for room away from elevator and we got one way at the other end that was worn and dark. Also, we prepaid thinking we would get the best rate, then saw the rate dropped a week later. Last year, our room was in better shape and brighter. We could hear a neighbor to the left of us as well as the people talking in the room below us through the window! I think there are newer hotels in the area that we will try for our next Disneyland trip. TRIPADVISOR.COM USER
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