Hilton Belfast hotel

4 Lanyon Place | Belfast, Northern Ireland BT1 3LP  [SEE MAP]Belfast, Northern Ireland  [SEE ADDRESS]

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at the Hilton Belfast hotel

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Guest Reviews

TripAdvisor Traveler Rating 4

Nice Hotel

Jul 15th, 2019

Have stayed a lot recently in the Hilton Belfast and found it to be a fine place to stay in the city given its pretty central location. The rooms are fine,but are probably due the upgrade they will receive as part of the current refurbishment the hotel is undergoing. The menu options in both the bar and restaurant are fine if a little limited. Breakfast in the morning is excellent,and all the staff are particularly helpful and friendly. Would recommend for anyone looking for a nice place to stay in Belfast. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Poor service

Jul 15th, 2019

I stayed here for a couple of nights in July 2019 in room 705 the cleaning service was of a very low standard dust everywhere on all The worktop and units the cleaning staff came in the morning and made the bed and changed the towels at no point was the room cleaned as we wrote our name on the units as a joke it was still there on our return our room service plates where left in the room and the tea and coffee facilities had been left empty , we did report these issues with some others to reception and where assured the hotel manager would be in touch as it was unacceptable ( still waiting) I have been in cleaner budget hotels and don’t think this is acceptable for a company of the Hilton’s standing TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Very enjoyable stay at Hilton Belfast

Jul 12th, 2019

Staff at hotel were very friendly and helpful. Received a very warm welcome on arrival from Tracy. It was our wedding anniversary on 1st July and hotel provided a bottle of bubbly which was a nice touch. Would be very happy to go back. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Very poor service Hilton Belfast.

Jul 11th, 2019

I stayed at the Hilton Belfast fron 25th to 28th june 2019. During my stay, I was unable to get a hot chocolate drink at this hotel. It is just not available. I was surprised at breakfast when I was told by the server in the executive lounge to go downstairs to go and get the chocolate drink myself and I find this very rude. I decided to go to the main restaurant, to have my breakfast. To my surprise, no hot chocolate drink available in the hotel. Secondly, the executive lounge was the worst that I have ever visited.in the evening, they were serving dry bread leftover from the morning breakfast. Also frying mushrooms deeped with flours. Basically the executive lounge is dead. I understand that most guests complained but the manager is not listening. It is a shame that the standard of the hotel is at the lowest. I will not recommend that hotel for staying in Belfast. Hampton hotel is far better and it is located at the centre location. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good but it's needing that refurb

Jul 9th, 2019

Decent bed, reasonable sleep. Good view of the Lagan. The hotel is looking tired throught though Decor is tired, and the bathrooms are really showing age (shower curtains in 2019 guys!). The gym being closed (and that was only announced on reviewing my booking a week or so before I arrived) was annoying. Good breakfast with good service. Will be interested to see how this is post refurb. TRIPADVISOR.COM USER