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Courtesy of Hilton Belgrade

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at the Hilton Belgrade

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Guest Reviews

Tripadvisor Traveler Rating 5

Super TRENDY and MANTAINED Hotel!

Jul 25th, 2020

I stayed from March 18-20th with 2 friends. Excellent Property on the Central Location with spectacular hospitality with Great Staffs during the days before the completely lockdown of Belgrade! What can I say? It's just PERFECT and SUPER! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Like excepted

Jun 13th, 2020

Weekend gateway with my wife. When staying at a Hilton hotel I expected a certain standard, Hilton Belgrade did not disappoint. I would say they have a little better service then other Hilton’s. I called room service asking for peanuts. The guy on the phone says they don’t have it on the menu but he would ask the bakers because the use peanuts when they bake. 5 min later the room service comms with peanuts. Small things that matter. And I think that the sushi in the Hilton restaurant is not the best in Belgrade but among top ten in Europe. Nice place with great sushi. Friendly staff, clean rooms, nice breakfast like a hotel stay should be. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great location

Mar 16th, 2020

Stylish, well-appointed, with terrific staff and amenities. Breakfast was a la carte, so deliciously made to order. Large room and comfortable bed, although the room was too warm for best sleeping. Terrific location with everything in walking distance. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great Potential

Mar 13th, 2020

I stayed recently at both Hilton Belgrade and Hyatt Regency Belgrade so I can easily compare the two properties and the overall takeaway is that Hilton is far and away the better hotel in many aspects except they are stingy with suite upgrades for Diamond guests unlike HR which upgrades elite members generously to suites. I booked the entry level room at Hilton and given that it’s low season and suites were available online, I thought odds were good that we would receive a suite upgrade as Diamond guest, but unfortunately it was not the case. I have had good suite upgrade success in other Hiltons chain hotels in Eastern Europe recently (Estonia, Croatia, Romania) so Hilton Belgrade stands out, and not in a good way. In Belgrade I received an upgrade to an executive room but as Diamond guest I would have access to the lounge anyway so exec room or not it would make no difference, both room types are of the same size as far as I know. In any event in terms of non-suites, our room at Hilton Belgrade was nice. The hardware is much newer than at the aging Hyatt Regency, which is one of the reasons I wanted to try Hilton. The design of the room is modern, the room was functional, and for an entry level room it is sufficiently spacious. The bathroom looked very good including a marble shower with excellent water pressure. The only thing I wish was different is no hardwood floors - instead it was carpet. We had breakfast in the restaurant and skipped the lounge in the morning and we were positively impressed by the offerings which were far superior to Hyatt Regency. Instead of only having standard western options they also had grilled vegetables, soup, and even fried rice. You can also order from a short a-la-carte menu to go along the buffet which is a plus and they had a juicer to prepare mixes at the desire of guests. In the evening for happy hour 5:30pm-8pm they had four choices of hot food which is better than most hotels (and better than Hyatt Regency Belgrade); they had several protein options such as beef and breaded chicken, in addition to spring rolls, grilled vegetables, etc. There were many choices of liquor in addition to one red and white wine. The lounge is nice and cozy, visually attractive, and was enjoyable at this time of year. In the busier months it might turn out to be a little too small however, unlike the 2-story lounge in HR which is huge. Service generally was hit and miss, some nice friendly staff and some others who were more cold. Service in the restaurant was particularly good when staff were not as busy for example the chef came to our table to offer a special pancake dish prepared for guests which was a nice gesture. Despite some positive service aspects, I think they are still not as polished as Hyatt Regency which is a hotel which has been around for much longer, particularly in the lounge where service was great in HR but almost non-existent in Hilton. Wifi worked very well during our stay with speeds of 25 Mbps which is better than the majority of hotels anywhere in the world and far better than HR which had 5-6 Mbps. Overall I recommend Hilton Belgrade as it does most things well. The location is good, the hardware is new, there is an above average executive lounge, and breakfast was surprisingly good. For Hilton loyalists booking at this property should be a no brainer. However when judging value for the money, suites sell for more money for obvious reasons, and that’s one way how loyalty programs add value to guests. When I booked at HR I instantaneously received a suite upgrade so for stays where I need more space, I might be willing to forego the new & shiny hardware at Hilton in favor of HR. If not, then Hilton wins in almost every other aspect besides service. For guests without elite status, given that HR and Hilton are usually priced roughly in the same range during week days I would say Hilton is the much better choice (HR tends to be cheaper on weekends). To close the loop on comparisons with other hotels, if I cared about a new property in a good location besides Hilton, I would probably pick Saint Ten instead (Small Luxury Hotels chain) which is equally new to Hilton and at least there I would get a one-category room upgrade as elite member of SLH, which is better than the non-meaningful upgrade to exec room for Diamond members at Hilton. However Saint Ten does not have a lounge and is more expensive than Hilton so all in all Hilton is a solid choice. It has potential to be a great hotel if they become more generous with upgrades and if they improve their service a bit like the more established hotels in the city. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Amazing

Mar 1st, 2020

One of these great new Hilton hotels. I am a loyal Hilton customer and there is a lot of difference between the quality of the Hilton infrastructure, mainly depending on the aging of the buildling. The Hilton in Belgrade is very new and really wonderful and comfy. Rooms are modern and spacious. No showering in the bathtub (which I really dislike) as the bathrooms have separate tub and shower. Executive lounge is cosy with good food and drinks. Only disadvantage is that there can be some noise if your room is at the street side. It is a very busy street and the hotel is not completely sound proof. Strongly recommended ! TRIPADVISOR.COM USER 

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