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at the Hilton Bentley Miami/South Beach
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Mar 4th, 2021
This mini vacay was exactly what I needed for myself! I didn't want to do much so everything was perfect. My room and view was amazing. 10th floor and I had a city view and ocean view :) All the hotel staff was nice and helpful. I ordered breakfast through room service and it took no time for my food to arrive. (Delicious by the way) Shan, Kenyata, one lady with jet black hair I can't remember her name and Zeb I believe is her name (the GM) was all very helpful. From making sure everyone is safe to keeping an eye on my luggage even after check out. I'll definitely be back :) TRIPADVISOR.COM USER
Thank you Thomika!
Mar 3rd, 2021
I want to thank Thomika for the superior service and knowledge of the area. She went above and beyond to ensure my stay was fantastic and my *birthday* was special. She is surely an asset to the Hilton Brand. The room was awesome and the breakfast staff was very attentive. I truly enjoyed my stay. will be back soon. Thank you again. - Gina Diamond Member TRIPADVISOR.COM USER
Great small resort
Feb 28th, 2021
Stay for 5 days and was very impressed! Hotel has just 92 rooms so you never wait for elevator and only once did I have anyone else on ride. Beautiful beach with chair and umbrella service for free. Hotel breakfast and dinner is excellent and dinner has happy hour where food and drinks are price cheap. Staff is outstanding and on top of everything. I will return and look forward to staying at this resort again! Thanks Debbie for all you do to make your guest a top priority! TRIPADVISOR.COM USER
Don't get the Suite 401 & 407
Feb 27th, 2021
This hotel was so amazing from the views to the restaurants. I specifically chose my room for the view and the amazing balcony. The drainage system goes directly to this balcony from every room above it. I called several times about the leaking water constantly and never got any help with the standing water which made it very slippery. We couldn't enjoy the balcony through all the standing water. It sounded like it was raining every day and it was merely the drainage coming down onto our balcony. I paid a Good price for this experience. Wouldn't recommend my room but other rooms maybe better TRIPADVISOR.COM USER
My favorite place to stay in South Beach!
Feb 26th, 2021
I've been staying at the Hilton Bentley for a few days every February for about the past eight years. My last visit was on 2/6/21. Although the front desk staff is always great, two of the employees went out of their way to make my recent stay incredible. I'd like to thank both Robert and Alexandra who were there to check me in. I got in early and they went out of their way to make sure my room got cleaned so I could check in early. Also, as an added treat, they sent up a bottle of champagne and piece of chocolate cake when I told them that I come back every February to stay at the Bentley. Stuff like this never happens to me! The hotel itself is always extremely clean, modern, feels very safe, and in an area of South Beach that is a bit quieter, which I love. Their pool is heated and has abundant lounge chairs. Two lounge chairs, towels, and an umbrella is included with the resort fee for use on the private beach in front of the hotel. The Hilton Bentley is my all-time favorite hotel in Miami. TRIPADVISOR.COM USER
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