Hilton Brooklyn New York

140 Schermerhorn St | Brooklyn, NY 11201-5987  [SEE MAP]Brooklyn, NY  [SEE ADDRESS]
Credit

Courtesy of Hilton Brooklyn New York

Find the Best Price

at the Hilton Brooklyn New York

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Guest Reviews

TripAdvisor Traveler Rating 5

Terrific People!!!

Feb 25th, 2020

The staff here were extremely hospitable! And the location of this property is very convenient!!! Breakfast was hot and tasty with several different options to choose from. I will definitely stay here again!!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

A negative turned positive

Feb 24th, 2020

Had a horrific experience checking in due to no manager being on duty. I filed a complaint with corporate after waiting 5 hours to be allowed to access my room. The next morning I was livid and demanded to speak to the GM who "ironically" was unavailable. Good thing was I was able to speak to Carlos who provided me with exceptional service! He used my deposit towards an additional night stay as well as free breakfast my entire visit. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great service can make up for some of the hiccups.

Feb 19th, 2020

I was stayed at the Brooklyn Hilton while I was in town for funeral for a family member. I arrived on the Sunday afternoon at the hotel. I was a little disappointed that there was no one at the door to assist with luggage. I am partly disabled and require some assistance. I managed to a luggage cart and make my way to the room. I tried to use my phone to enter the room. It never did work for me the entire stay. Fortunately, Jelice from the front desk happily came upstairs to my rescue. Throughout my stay, Jelice was the hotels cheerful and kindness ambassador for the Hilton chain.(My description) She was always happy help deliver small items to my room throuhgout the stay. I didnt care for the $25 destination charge, however that is offset by a daily credit of the same amount for use in the restaurant/Bar. My scotch that I purchased at the Walnut Bar helped ease the sting. I ordered off the menu for room service and found the quality to be excellent. Forget the breakfast buffet. I found it to be far less appetizing. Give me freshly cooked breakfast. anytime. Checkout was very easy using the Hilton app. My bill was sent directly to my phone on my way out the door. When I called back to the front desk to ask about a discrepancy in my bill, the gentleman that answered the phone, quickly adjusted my account and all was good with the world. The Hilton BRooklyn takes up the first 6 floors of the building, with the balance taken up by residential condos. I was in 601, the executive section and every night they would be moving someithing across the floors that resembled a subway passing underneath but the sound and vibration was coming from above. Take a bow Jelice! You showed how to deliver excellent customer service in a dignified respectful manner by helping me with the little things that many take for granted. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great Stay at the Brooklyn Hilton

Feb 17th, 2020

The staff was courteous, professional, accommodating, the food is excellent, the Internet is fast, the rooms are very clean and comfortable, it’s centrally located close to all forms of transportation, TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Satisfied Honors club member!

Feb 17th, 2020

O really enjoyed my stay at the Hilton in Downtown Brooklyn!The hotel staff was very accommodating and very helpful!My only negative was that my husband and I was unable to have access to the executive lounge however the bartender that was on duty saturday afternoon went above and beyond to assist us!She rocks I'm sorry I did not take her name however she is an awesome asset to your establishment, Kudos to the young lady at their bar,you rock!! TRIPADVISOR.COM USER 

If you make a purchase from our site, we may earn a commission. This does not affect the quality or independence of our editorial content.