Hilton Cabana Miami Beach

6261 Collins Avenue | Miami Beach, FL 33140-2224  [SEE MAP]Miami Beach, FL  [SEE ADDRESS]
Credit

Courtesy of Hilton Cabana Miami Beach

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at the Hilton Cabana Miami Beach

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Guest Reviews

TripAdvisor Traveler Rating 1

$ poor CS

Feb 25th, 2020

Echoing all prior negative reviews. Front desk was rude, unhelpful, and felt like they were scheming. Happy to elaborate on specifics one to one. No acknowledgement of loyalty, no diamond benefits aside from breakfast (started at 7), no room upgrades despite multiple being available (checking hilton app multiple days prior), bar closes before 10 pm on sat night TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Allison's restaurant

Feb 22nd, 2020

Had a great breakfast at the hotel restaurant. Good selection and team was very helpful, especially Denise. They were out of a croissant my son likes but Denise found some which brought a big smile to us all. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Sunny Winter

Feb 22nd, 2020

Fantastic breakfast with Winslow and Denise. They are servers at the Allison restaurant and are super first thing in the morning before lounging by the pool or the beach. They offer my options to eat and everything is hot and fresh! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Appalling treatment

Feb 21st, 2020

Never again. Just uninstalled Hilton app. These robbing ******* took £50 out of my account after I checked out during a 2 night stop at The Cabana, Miami Beach. After making enquiries through their complaints dept, which has taken almost 3 weeks to send me a final explanation, they quite bluntly explained that it was an additional service charge that is levied at this hotel 😱😱 This hotel was paid for as part of a cruise package and was to celebrate my wife's 65th birthday. No mention of it in any of the paperwork. Apparently it is legal and a number of hotels are carrying out this daylight robbery in Miami and other regions. What made it worse was the fact the service at this hotel was shocking. They insisted on bringing our luggage to the room when we eventually checked in, as we had left it with the concierge having arrived early. 2 hours later still waiting to change into some clean clothes had to collect myself. No apology. Disgraceful hotel. AVOID AT ALL COSTS!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Watch your bill

Feb 21st, 2020

Another guest charged their food/beverages to my room, had to call multiple times to get it resolved, the explanation I received from the business office was pretty lame and didn't really explain how they were able to do so TRIPADVISOR.COM USER 

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