Hilton Fort Lauderdale Beach Resort

505 N. Fort Lauderdale Beach Blvd. | Fort Lauderdale, FL 33304-4109  [SEE MAP]Fort Lauderdale, FL  [SEE ADDRESS]
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Courtesy of Hilton Fort Lauderdale Beach Resort

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Guest Reviews

Tripadvisor Traveler Rating 5

Best hotel we have been to

Aug 4th, 2020

Decided to take the kids on a short trip before school started and wanted to stay on the beach. We always chose Hilton. This one was truly the best ever. We had a wonderful time. All the staff front desk, cafe, housekeeping, security... were wonderful! They were kind, helpful, honest, and also had integrity. My husband left his watch and Ernesto from security called us and mailed it back. The women in the cafe made my daughter feel special. I can not say enough about the staff at this hotel. The hotel is clean and beautiful however the staff made this the best family trip we have had to date. Would absolutely recommend! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Andy! Andy! Andy!

Aug 3rd, 2020

I do not have enough good things to say about Andy. Every time we passed the desk he was there with a warm greeting and a wave. He had great suggestions for food and was very passionate about his job which you could tell because he treated every guest with enthusiasm. We had an amazing view of the ocean in a beautiful room and tried out the restaurant and coffee shop. In the coffee shop Frantz was very nice and patient with us when we were trying to make a decision on what to have for breakfast. Even with the COVID-19 and tropical storm Isaias, Andy made our stay great. I literally cannot say enough about how great he is! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Great Ocean Views!

Aug 2nd, 2020

I booked this hotel to celebrate my husband on his birthday. Upon entering the Hilton Hotel... although the lobby is nice, its’ customer service didn’t match in delivering a warm greeting and attentiveness throughout our stay. I can say, the Hilton Hotel is clean, great in room size, and the oceanfront is far by amazing when booking on their high floors. However, if you’re like me and value a resort style hotel with top customer service, the Hilton may not be the place. Also, there is no beach or pool waiter service at the time; in addition to, no cleaning service due to COVID. So our three days stay were accommodated with requesting more towels/washcloths and bedding. For me, the Hilton Hotel at Fort Lauderdale Oceanfront suit was decent for price, although their service could have been much better. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Harell is AMAZING!!!! I really hope you know what you have in him.

Aug 2nd, 2020

Harell went out of his way to help supply my needs, which unbeknownst to him made my birthday weekend. I booked a 2 night stay here and Sunday morning when I returned to the resort Harell had already clocked out for the day, REFUSED to take a tip and offered to assist me with bringing my item to my room. I have not experienced this level of customer service in some time. Mr Harell, thank you, thank you, thank you. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Birthday Weekend

Jul 27th, 2020

Ok if you are going to stay here you must get a room with the ocean view. The views are amazing however the service was mediocre. My wife and I attempted to enjoy the pool area and wanted to order some food and drinks but nobody was around to even assist. I called the front desk clerk Rosa to inquire how we can get service and she said we needed to download an app but she didn't know which app. I asked if she can send it to my phone and she said she would but I never received it. I had to leave the pool area to go to the lobby to get information on the app and once I downloaded the app it didn't work lol. I would stay here again just for the views but the customer service needs some major improvements. TRIPADVISOR.COM USER 

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