Hilton Galveston Island Resort

5400 Seawall Boulevard | Galveston, TX 77551-5874  [SEE MAP]Galveston, TX  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 2

Not worth the price

Sep 23rd, 2020

The AC was loud and made it hard to get a good night's sleep. It also blows too hard, so when it's blowing you get too cold, then you stop it and you get too hot. Another reviewer made the same comment so u less you stayed in the same room (I doubt it) then this is an issue with many if not all rooms. Also, the AC blows hot air on the tiny balcony so if you are sitting outside trying to enjoy the evening, you won't, with that hot air blowing on you. The rooms are smaller than advertised. Hilton's website states that they are 420 sq ft but they are not. The pool is small for that many rooms, they play the music too loud, so it's not really good for relaxing. The only 3 or 4 umbrellas, so unless you get one, you're gonna bake. I understand that double beds are common in many hotels, but why? Why not queen? It's hard for 2 adults to sleep in a bed that small. I wonder if the people who decide to use double beds, have that at home. The breakfast food quality was very good, but the service was so slow... Very long waits. On the second morning it took us an hour and a half to be seated, get the food and eat. So slow that the morning that we checked out, we decided to stop by somewhere else for breakfast to avoid such a ridiculous wait again. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Kids Trip

Sep 23rd, 2020

Took the kids down for just a night away from all of the everyday stress. They had so much fun at the pool and it was so relaxing for us as the parents to enjoy the peacefullness. I forgot the name of the General Manager but he was walking the area - stopped by and ask if we needed anything and how our stay was going. First Class management. We will come back again and enjoy the hotel. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Birthday Getaway

Sep 23rd, 2020

All of the staff were great and helpful when needed. The rooms were very clean and the A.C. was cold!. The pool area was really nice and we rented a cabana for some privacy. We enjoyed our stay very much and definitely would come back! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Weekend Get Away

Sep 22nd, 2020

Everyone is so very friendly and kind. The hotel is extremely clean and professional - the enjoyed breakfast. The GM stopped by and visited the table and made sure everything was 100%. We will visit this hotel again when back in Texas. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Relax

Sep 21st, 2020

This is a very professional hotel - The GM Jermey is always visible and visiting with the guest with a smile. We were greeted upon arrival, the room was very clean and fresh. The pool was so relaxing - we will be visiting again very soon. TRIPADVISOR.COM USER 

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