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at the Hilton Garden Inn Columbia/Northeast
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Sep 6th, 2020
I have stayed in this location multiple times, so I know how amazing this location is. However, I was disappointed that the website did not indicate that the wonderful food they have for room service would not be available. Otherwise good stay and very clean room. TRIPADVISOR.COM USER
Nice and clean stay
Jul 26th, 2020
I stayed here recently while traveling and was very pleased with the cleanliness and their overall approach. With Hilton, I was able to book the room on my app and use the app as a room key so I did not need to physically interact with anyone. I booked the room, checked in (even able to pick the room I wanted), got my digital key, and went right into the room safely without getting close to anyone. Once in the room, it was the welcome and pleasant smell of Lysol spray with a touch of bleach. Exactly what I wanted during these COVID times. Additionally, the rooms have individual ac units so there doesn’t seem to be as much of a problem with aerosols in a centralized system. Other than being very clean, it was a very nice hotel in general and exactly what you would expect from a Hilton Garden Inn. TRIPADVISOR.COM USER
Jun 8th, 2020
The facility was extremely clean and followed the social distancing guidelines. The housekeeping staff was so very thorough. The front desk staff was so personable and helpful. Just hated that none of the amenities were available. TRIPADVISOR.COM USER
Fantastic customer service
Mar 28th, 2020
Stopped on the way back up north from Florida during COVID19 breakout. The customer service at the front desk was great. The agent really went above and beyond to make our stay comfortable. Unfortunately, the on-site restaurant was closed, but the kitchen staff made a breakfast to-go order the morning of our departure. The bathroom is a little dated and the AC unit beside the bed is noisy, otherwise would stay here again for the great customer service. TRIPADVISOR.COM USER
Great experience will stay here again in the future
Mar 17th, 2020
Customer service was wonderful. We will stay here again when visiting in the area. The breakfast was delicious. Dinner was also really good. It was convenient to the location which we were visiting. It also has a lot of laces to go out to eat as well TRIPADVISOR.COM USER
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