Hilton Garden Inn Dublin Custom House

Custom House Quay | Dublin, Dublin D01 V9X5  [SEE MAP]Dublin, Dublin  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Perfect base for a Dublin visit

Jul 17th, 2019

We stayed at this Hilton Garden Inn (HGI) twice in June: once for 3 nights at the front end of our European vacation, and then for 1 night again before our flight back to the States. It was very convenient, very comfortable, and the staff were pleasant and efficient from start to end. We took the Airlink 757 bus from the airport. It stops directly across the street from the hotel entrance. You can take the 747 bus, but you'd have to get off one stop earlier and walk 7 minutes or so to the hotel, because the 747 turns off right before the HGI and continues along a different route. If you're traveling light, this is a good option because the 747 leaves the airport every 10 to 12 minutes or so, but the 757 runs about every 25 minutes. On our two trips from the airport, it seemed there were 3 or 4 747s for every 757, but we were traveling "heavy" so accepted the extra wait. We arrived around 11am on our first visit. Our room wasn't ready, so they checked our bags in a secure baggage room and we headed out. Since neither of us sleeps well on an overnight flight, we were pretty tired. We opted to take the hop-on-hop-off bus (the green one, DoDublin), which stopped right in front of the hotel (another benefit of staying there). We did the full circuit (close to 2 hours) and got right back off in front of the hotel. Our room was ready when we got back. It was spacious for a center-city hotel, and nicely updated. Breakfasts (included in our Diamond membership, optional extra for others) were very plentiful and would have been worth the price had we paid: made-to-order omelettes and French toast; waffles, scrambled eggs and tasty breakfast meats, yogurts, fruits, fresh breads and scones, full English breakfast options. When booking tours out into the countryside (cliffs of Moher, etc.), consider Darby O'Gills Tours because they, too, pick up right in front of the hotel. The other big ones pick up a 10-15 minutes early-morning walk away (not a bad thing, just a consideration in a rain-prone city). Both times back to the airport, we opted to have the front desk call a taxi for us. There's no extra pickup fee for this; you pay whatever is on the meter. It was about 27 euro and worth every penny! The Dublin taxi drivers had great stories to tell--great Irish tales to weave! Those rides were actually among the highlights of our trip! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Family vacation

Jul 16th, 2019

The hotel was clean and our room was great. Very spacious family suite. The only issue was that breakfast starts at 0730 when most yours leave before that, very inconvenient especially if you had paid for breakfast TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

A great lunch...

Jul 14th, 2019

Having spent the better part of the morning touring the Famine Ship, we needed a good sit down place for lunch. Without knowing of the restaurant. We walked into the hotel to collect our thoughts. We saw the very convenient restaurant, and said, "why not?" It was a great relaxing dining experience with wonderful service and a nice view of the river. The menu was excellent, and we would certainly do it again if we ever find ourselves in Dublin. We might even stay at the hotel if its service is as good as the restaurant TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

4 nights at the Hilton Garden Inn Dublin Custom House - diamond member perspective

Jul 14th, 2019

We just returned from a 4 night stay at the Hilton Garden Inn Dublin and had an amazing time. As a Hilton Diamond member, I considered the other Hilton and Conrad properties in Dublin - but this appeared to be the best option because of it's location and amenities. It was the best choice we could have made. There were three of us, and we got an upgraded room with two queen beds on the 7th floor which was nice or nicer than Hilton Garden Inn rooms in the US. Standard for HGI, there was also a refrigerator, large size tv, nice bathroom. We also had a really nice view, but in all honesty - we didn't spend much time appreciating it as we were out and about - but it was beautiful waking up to and seeing the lights in the evening. Every morning there is a really impressive breakfast with plenty of seating and that was surprisingly vegetarian friendly, which was wonderful. The hotel also has a washer and dryer (2 each) best advice is do it early morning or late at night to have no wait. The hotel staff is very friendly and accommodating and as mentioned, the hotel is in a great location and we pretty much walked everywhere and it's a treat to be able to walk along the riverside. Temple Bar, Trinity College- all easy to get to all within walking distance and there are some really nice neighborhood pubs (with live music) also just a short walk from the hotel and grocery stores. We also took a few day trips (with Paddywagon Tours) and the pick up spot is about a 10 minute walk from the hotel. Getting to and from the airport - we just opted to take Uber, which worked out fine. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great Dublin Hotel

Jul 13th, 2019

Lovely hotel with a great location -- about 15 minutes to Temple Bar area. The room was a good size and clean. Really appreciated the air conditioning with the heat and humidity! It was nice having a restaurant/bar downstairs. On-site laundry would have been great to use if we had had more time -- but wanted to spend our limited time seeing as much of Dublin as we could for the 1 day/2 nights that we were there. We would definitely recommend and stay again in the future. TRIPADVISOR.COM USER 

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