Hilton Garden Inn Dublin Custom House

Custom House Quay | Dublin, D D01 V9X5  [SEE MAP]Dublin, D  [SEE ADDRESS]
Credit

Courtesy of Hilton Garden Inn Dublin Custom House

Find the Best Price

at the Hilton Garden Inn Dublin Custom House

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Guest Reviews

TripAdvisor Traveler Rating 3

Average HGI

Jul 2nd, 2020

Hotel and room were clean. Before we left to explore the city, we requested additional towels for the room. They were never delivered. We came back and ate dinner in the restaurant, it was okay, nothing special. The breakfast buffet was good, with many options to choose from. It was very busy, but the team members kept everything mostly stocked. The hotel is located right on the AirLink Express (stop is just outside), which was very helpful as we had an early flight out. The hotel is located within walking distance to many attractions. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great as always

Jun 23rd, 2020

Stayed back in january for a conference and as always the team are wonderful. Just called for a lost receipt and I could find Vlasta to be more helpful and lovely on the phone. Super customer service. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Denied Lodgings, Refused Refund

May 10th, 2020

Booked into this hotel and received an email confirming my stay. When I arrived at the hotel I was refused entry in spite of having a booking because they were only open for essential staff. This was not mentioned at any time during the booking process and the money was removed immediately from my account. The person I was dealing with was extremely rude, arrogant and unprofessional. I tried to explain that I had a booking and she laughed and told me that they had no rooms. Refused to even look at my confirmation and refused to discuss a refund. I tried to explain that I was just after arriving and had no other place to stay and she hung up on me. I ended up having to sleep in Dublin Airport. Never have I had such treatment in any hotel worldwide. Now I have to get the Consumer Rights Organisation to try and get a refund as they will only offer me hotel credits which can only be used at that hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Oly’s Bar and Restaurant

Mar 12th, 2020

Needless to say, the Hilton staff members were very friendly and the room was clean and very nice. Not often do I point out hotel restaurants, but the restaurant inside of this hotel was wonderful.Oly’s Bar and Restaurant had an array of delightful food that was delicious. No matter what I ordered, on a few different days, The food was always fantastic. Furthermore, I have to point out two staff members from this restaurant. Akshay (server and cook) and Sushil (manager) we're always very friendly and kind, and always greeted me and my friend with a smile. These two gentlemen went above and beyond in terms of service and professionalism. It certainly made our stay there that much better when these two individuals made efforts to get to know us and make sure our needs were met, While we were on holiday in Dublin Ireland 🍀. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Very good hotel

Mar 10th, 2020

Really nice hotel, very nice food and lovely staff. Great location, very near 3 arena. Right beside the Liffey. Everything in great distance. Akshay in particular looked after us very well on our stay and made lovely cocktails. TRIPADVISOR.COM USER 

If you make a purchase from our site, we may earn a commission. This does not affect the quality or independence of our editorial content.