Hilton Garden Inn Elko

3650 Idaho St | Elko, NV 89801-4649  [SEE MAP]Elko, NV  [SEE ADDRESS]
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Courtesy of Hilton Garden Inn Elko

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at the Hilton Garden Inn Elko

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Guest Reviews

TripAdvisor Traveler Rating 5

Had a great stay

Dec 3rd, 2019

Liked this hotel,as it is a smoke free property. The room was very comfortable and nicely decorated. There was a fridge, microwave and coffee maker in the room. Also, there was a hair dryer, ironing board and iron and off coarse, a flat screen tv. The bed had an adjustable setting for firmness, which was nice. We were able to get a complimentary breakfast for joining the Hilton Honors, which was very nice. All in all, it was a great stay. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Friendliest hotel staff ever

Nov 25th, 2019

Perhaps the friendliest hotel staff ever. Hotel lobby extremely clean, inviting, fireplace lit, great cookies further complimented by friendly, helpful desk staff. Room very clean, quiet and comfortable bed, pillows & sheets- I slept through the entire night. Too bad no complimentary hotel breakfast though. Very surprised at departure. Hotel arranged for 4:45am taxi and even paid the taxi fair to the airport- I didn’t expect that! Hotel appears relatively new, indoor pool, but not walking distance to anything. Very short drive to everything though. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

In need of MAJOR repairs and maintenance.

Nov 16th, 2019

First thing to note: Hilton Honors late check-out not fully honored due to only have 2 cleaners that stopped work at 1pm. Lobby was clean and modern but that's where clean and modern stopped. My room was mostly clean but the carpets had nasty stains in several places. The bathroom shower head was covered in calcium which prevented decent water flow, only 3 jets worked. The tile in front of the tub, the main entry and exit from the shower, was loose and showed signs of prev repair. The repairs were poorly done from the start and they didn't hold up. I didn't notice the tile corner was raised way high and stepped on the raised corner that had me limping for 2 days. The beds were clean and comfortable and the large flat screen was nice. The room TV remote didn't work tho... Told the front desk at checkout and was simply thanked for "letting him know." The indoor pool was warm and chlorinated and the spa was hot but the pool room walls were covered in mold. Overall, skip this place and consider an alternate hotel until they clean this place up a bit. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Not if you want a good nights sleep

Nov 5th, 2019

I paid double what other hotels in the area were charging simply for the purpose of comfort. I assumed being Hilton, the bed would be comfortable. Where are they buying these mattresses? Flintstone Furniture?? Yes, I know it has an adjustment on the side of the mattress. I would call it an adjustment between hard and granite. It was the most uncomfortable mattress I have ever known. The floor would have been softer. I didn't sleep a wink. I checked out at 5am and told the desk clerk. She said "We're getting new mattresses soon." Gee that was so helpful. I will never stay at another Hilton. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

We love Hilton but....

Oct 25th, 2019

We have been members for over 20 yrs. And have seen a gradual decline in this brand, fix it please! We want to continue using this brand but it needs attention. Maybe fixing and adding asome free breakfast items i.e. muffins, fruit, cleaner bathrooms and more comfortable beds would be a good place to start. TRIPADVISOR.COM USER 

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