Hilton Garden Inn Great Falls

2520 14th St Sw | Great Falls, MT 59404-3464  [SEE MAP]Great Falls, MT  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 2

Mix of good and bad.

Jan 25th, 2020

The negatives would be the pool is small and there was red stuff on the pool-looked like blood and hair all over in the pool. It would of been nice to have the bar opened just a little later. The shower in my room was dirty and the bedding was annoying. But the absolute worst is the BREAKFAST! This is the second time I have tried to eat here and didn't get to. The attendants do not explain how you get your breakfast,that I might add that you have to pay for. And it is not any better looking then any other hotel breakfast that is free. The breakfast attendants both times do not mention that you have to wait for them to get the hot food for you. Even though it is set up like most hotel breakfasts that you serve yourself. And if you try to go up and get it yourself because no one told you otherwise, you get scolded like a child by the cooks behind the counter. And if you try to look at what they have at the cold side to see if you want the breakfast or not, the snooty attendants glare at you. I even smiled at one of the attendants and said hi,I believe her name is Brittany. And she completely ignored me and pulled a rude look.Paying $135 a night,I absolutely should not be treated like this. Everything else was fine, the front desk employees, housekeepers, and bar worker were decent. And everything else besides the room shower and pool seemed clean. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Awesome as always!

Jan 13th, 2020

We had a last minute reservation and were more than pleased with our room. King size bed with a whirlpool in the room. Very nice. Quiet. Even though the hotel was at 98% capacity, you would never have know it. Never heard another person. Thanks. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Modern and Clean Hotel

Dec 31st, 2019

It was a good hotel. The only thing that was not good was the Breakfast (terrible). I would stay there again but would go somewhere else to have breakfast! There is lots of other restaurants in the area of the hotel! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Rooms need an upgrade

Dec 20th, 2019

Rooms need an upgrade as they look old unlikely entrance of hotel looks very new and modern. Beds are worn down and not soft at all. Staff were helpful and polite. Breakfast and coffee was great and tasty! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good for a quick stay

Dec 9th, 2019

Hotel was fine. Nice and clean - I always check the glasses. Great for a small town! The waitress was wonderful, she wanted to ensure our meal was excellent. Food was included with the room, The gal was surprised with the 20% tip. Counter staff told us about the Mermaids .... it was t Tiki Bar too. And you can check out the Sip and Dip with live Mermaids... yea really TRIPADVISOR.COM USER 

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