Hilton Garden Inn Jackson/Madison

320 New Mannsdale Rd | Madison, MS 39110-8459  [SEE MAP]Madison, MS  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 2

Terrible Bed

Feb 21st, 2020

The bed was the worse I ever slept in. One side was hard as a rock and the hole you were falling off into a hole. There would be no way for two people to lay next to each other and be able to look eye to eye. Terrible! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Breakfast was Poor

Feb 17th, 2020

The breakfast was not included but the stay was fine. I would have stayed at the Marriott their breakfast is always included. The eggs were like not real or maybe powder. I was helped once they charged me but I would rather have ate a nicer breakfast - thanks TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Memorable Night!

Feb 7th, 2020

During a recent stay at HGI/ Madison my room flooded due to a problem in the room next door. Water quickly ran down the hallway and seeped into my room. Staff quickly addressed the issue in a timely professional manner with a positive attitude and a smile! Hats Off to HGI Staff! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Unwelcoming Environment

Feb 5th, 2020

Hotel receptionists at check in and check out were not friendly or welcoming. They barely made eye contact and had I not greeted them, we would not have received a greeting at all. Receptionists set the tone for the customer experience...a simple greeting or smile goes a very long way. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Business Trip in Jackson

Jan 31st, 2020

I have stayed at this property many times and the service is outstanding. The location is also very good: there is a Krogers and restaurants within walking distance and easy access to RTE 55 and the airport. Whenever I am in Jackson this is my preferred hotel TRIPADVISOR.COM USER 

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