Hilton Garden Inn Jackson Downtown

235 W Capitol Street | Jackson, MS 39201-2004  [SEE MAP]Jackson, MS  [SEE ADDRESS]
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Courtesy of Hilton Garden Inn Jackson Downtown

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at the Hilton Garden Inn Jackson Downtown

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Guest Reviews

TripAdvisor Traveler Rating 4

Relaxing

Jul 14th, 2019

Very relaxing, would recommend anyone to stay there. My room was very spacious and comfortable. I would have changed the way the bathroom closed by itself. Once the door was opened, it would not stay open by itself. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Beautiful Hotel Lobby

Jul 12th, 2019

Beautiful Hotel Very Safe. Perfect Location ... my only recommendation would be to put in daylight bulbs /the soft white lighting is terrible . I like the quietness of the hotel. I only stayed one night for a convention. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Do Not Waste Your Money

Jul 11th, 2019

If you need a bed, go for it. Otherwise, it's a no. Room service isn't actually available until after 5pm and we couldn't get anyone to bring up the coffee pods that weren't in our room upon arrival. Room service also didn't replenish the coffee pods and left us with no toilet paper. The wall hanging had broken glass, the carpet was stained, and there was hair in the bathroom. The front desk made excuses instead of offering help. Had I been staying longer, I would have switched hotels. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Very bad experience

Jul 9th, 2019

The first room was e checked in was infested with ants. We moved rooms and after a day the air stopped working, they offered to move rooms again but we had unpack and my mother was already asleep. They sent someone up he changed filter and informed it was fix but he was going to contact me in 20 minutes to make sure all was well. After a hour in a half, I called him and they bought me a fan up. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Perfect Pre-Wedding Night Room

Jul 5th, 2019

The staff was the best part of our experience. I booked this room as a place to stay and get ready the night before and day of my wedding. The staff was there to provide us with towels and even help us with a later checkout so that we could leave straight from the room to the venue which I greatly appreciated. TRIPADVISOR.COM USER 

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