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at the Hilton Garden Inn Knoxville West/Cedar Bluff
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Good as always, but...
Nov 20th, 2020
This is the 2nd time we stayed at the Hilton Cedar bluff, Tennessee location. As always, it was very clean. The staff was very courteous and efficient, thank you. The only down side for this great location was the charging for breakfast. I’ve stayed at many Hilton/Hamptons, over the years, in Florida and in Tennessee and never had to pay for a breakfast. It kind of left a sour taste, to otherwise a great stay. TRIPADVISOR.COM USER
Nov 17th, 2020
Travel on business constantly and stay at Hilton properties. Very nice hotel. Clean, well appointed. Comfortable bed and pillows. Only hitch I had was the digital key not working upon arrival. But this is a Hilton IT issue as opposed to this hotel. Seems to happen at many of their properties. I usually just go ahead and get a hard key when I check in just to avoid this. The digital key may work once, but it is subject to not work later at the most inconvenient time. TRIPADVISOR.COM USER
Overnight on the way back home
Nov 15th, 2020
Rebecca (Dining), Sharon and Timothy (Front Desk) were all fantastic. Great customer service skills! Room was comfortable and it felt, and looked, really clean. We were on our way home from Gatlinburg after spending the day at Brushy Mountain State Prison, now a tourist attraction. TRIPADVISOR.COM USER
Vacation Road Trip
Nov 9th, 2020
We stayed at this Hilton Garden Inn on our way to Michigan in late October. Upon checking out the next morning, we told the staff that we would be staying at this Hilton Hotel whenever we are in the Knoxville area again. Our travel plans to head home changed and that meant we would be headed through Knoxville again. We stayed at the same Hilton Garden Inn on Cedar Bluff for 2 nights again. The staff there is VERY polite , courteous and assisted us with tips for dining as well as places to visit while in the Knoxville area. We will definatley be back👍👍👍👍👍 TRIPADVISOR.COM USER
Oct 19th, 2020
We met family coming in from Virginia to see the Vols play. It was very clean and all the employees were taking precautions and very friendly. The rooms were very clean and they had plenty of towels and everything else we needed. TRIPADVISOR.COM USER
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