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at the Hilton Garden Inn Krakow
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Great customer service
Jul 9th, 2020
Very friendly staff! Nothing seems to be a problem, actually any request is taken seriously and cheerfully. The highest praise goes to Mr. Tomasz Stelmach, who tirelessly sorted out my mistake on the invoice. Hilton garden inn just became my First choice hotel in Kraków. Congratulations on such a professional customer service! TRIPADVISOR.COM USER
Mar 15th, 2020
Fab hotel .great staff very helpful .breakfast amazing choice .bus to airport just a couple of pounds door to door. We would definitely stay here again . We had a great time. There is lots to see and do in krakow. And if you prefer not to walk to the centre from the hotel the bus is just opposite hotel costs just about a pound or taxi about five pounds TRIPADVISOR.COM USER
Convenient Location and great service !
Mar 15th, 2020
I had an opportunity to stay at Hilton Garden Inn Krakow for 1 week. The reception staff was very helpful and did my signing formalities very quickly. The room was comfortable and neat. The breakfast spread was nice. The location is highly convenient. It is 20-25 minutes to Airport by taxi. Highly recommended. TRIPADVISOR.COM USER
Mar 10th, 2020
The hotel was fine, clean and Room Service was beautiful. But rooms were tight and maintenance were required for the bathroom. Reception also needs more training on how to welcome a new guest. The hotel is not located in a nice view. You can't see the river. TRIPADVISOR.COM USER
Mar 3rd, 2020
I was slightly worried when looking at the location which appeared to be some distance from the Old Town, but don't let this put anyone else off - we actually found it great to have a walk back after a large meal in the evening!! As others have mentioned, about 20 minutes walk to the Old Town which wasn't a problem at all, or there are trams a shorter walk away. However, handy for the restaurants in the Kazimierz district, which is a shorter walk. The staff were fantastic - plenty around at breakfast (included in the rate), and the front desk staff were extremely helpful. Also convenient for the airport bus, which terminates just a block away from the hotel. We used Uber from and back to the Airport, which cost us around 35pzl (£7 sterling) each way, which was a bargain. Thoroughly recommended hotel. TRIPADVISOR.COM USER
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