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at the Hilton Garden Inn Krakow
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A service with smile
Oct 20th, 2020
Okay, the distance to the city not to make you happy, but the staff made you happy, the lady i am not sure her name ( Wictoria ?) was amazing, she arranged Auschwitz trip for us, a last minute booking but she managed to arranged it. The food is restaurant also really tasty and not too expensive, the room so clean and spacious, if only the location a bit nearer the city center i would definitely return. TRIPADVISOR.COM USER
Excellent Hotel - COVID Friendly
Sep 24th, 2020
I was highly impressed with this hotel during my recent 3 night stay. The hotel was spotlessly clean throughout and there were several COVID measures within the hotel which didn’t feel too invasive but kept staff and customers safe. The staff were very friendly and helpful during all interactions I had with them. The hotel is around a 15 minute walk into the main parts of town, however it’s a lovely walk by the river. My room had great views of the town also. It was really nice to be close enough to enjoy Krakow, but far enough from the centre to relax. There were regular buses if you’d prefer not to walk and a taxi was less than £5. The breakfast buffet was lovely and fresh and cleverly set up to avoid any contamination. I ate in the bar one evening and the food was great and reasonably priced. I loved the little shop within reception it was well stocked with essentials. I got a taxi from the airport which cost around £15 and took 20 minutes. I took the local bus 252 back to the airport, it took 50 minutes and cost less than £1. The bus stop was 2 minutes from the hotel front door. I would definitely recommend this hotel and hope to be back very soon. TRIPADVISOR.COM USER
Great customer service
Jul 9th, 2020
Very friendly staff! Nothing seems to be a problem, actually any request is taken seriously and cheerfully. The highest praise goes to Mr. Tomasz Stelmach, who tirelessly sorted out my mistake on the invoice. Hilton garden inn just became my First choice hotel in Kraków. Congratulations on such a professional customer service! TRIPADVISOR.COM USER
Mar 15th, 2020
Fab hotel .great staff very helpful .breakfast amazing choice .bus to airport just a couple of pounds door to door. We would definitely stay here again . We had a great time. There is lots to see and do in krakow. And if you prefer not to walk to the centre from the hotel the bus is just opposite hotel costs just about a pound or taxi about five pounds TRIPADVISOR.COM USER
Convenient Location and great service !
Mar 15th, 2020
I had an opportunity to stay at Hilton Garden Inn Krakow for 1 week. The reception staff was very helpful and did my signing formalities very quickly. The room was comfortable and neat. The breakfast spread was nice. The location is highly convenient. It is 20-25 minutes to Airport by taxi. Highly recommended. TRIPADVISOR.COM USER
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