Hilton Garden Inn Lexington-Georgetown

110 Grandstand Dr | Georgetown, KY 40324-8067  [SEE MAP]Georgetown, KY  [SEE ADDRESS]
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Courtesy of Hilton Garden Inn Lexington-Georgetown

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at the Hilton Garden Inn Lexington-Georgetown

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Guest Reviews

TripAdvisor Traveler Rating 2

Terrible cleanliness

Jul 15th, 2019

Rooms unclean, no perks for the price you pay. Everything is extra money. Not worth it for the poor quality! Staff was nice and approachable. Location was decent near a lot of restaurants and easy access to highways, however I wouldn’t stay here again and wouldn’t recommend. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Celebrate 90 years young

Jul 13th, 2019

My wife and I traveled to Georgetown to attend the celebration of my aunt's 90th birthday. The room needed some maintenance. However, the celebration, held in one of the conference rooms exceeded my expectations. The catering and the room set up were spot on. Kudos to the staff responsible for the event. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good Night Stay

Jul 7th, 2019

Room was clean and reasonably priced. Breakfast is an additional charge. Restaurant next door was convenient. Location is close to interstate. Our room was across from the elevator so we had some noise. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Hilton Garden Inn Stay

Jun 19th, 2019

Always enjoy staying at Hilton Garden Inn when going to and coming from visiting relatives. Staff is friendly and helpful. Enjoy the gym, cookies after dinner and good breakfast. Chef makes good spinach and mushroom omelets. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Fell Short Of Hilton Standards

Jun 9th, 2019

Our stay didn't begin on a good note. The very nonchalant staff member who checked us in didn't welcome us as Hilton Honors members. The cranberry cookies were hidden in an opaque container behind the front desk, not accessible to guests checking in. When Hubby found them, they appeared stale. The Hilton Garden Georgetown provides complimentary bottles of Nestle Pure Life to Hilton Honors Members with status. The Hilton Garden Inn we stayed at last week in Morgantown, WV provides complimentary bottles of Fiji water to Honors members with status, after warmly welcoming them to the hotel. We definitely felt more appreciated in Morgantown. I wanted to brush my teeth as soon as we got settled in our room. I was really surprised that the sink was clogged. Very clogged - water collected after only a few seconds of running. Meanwhile Hubby was wondering why the TV remote worked sporadically. Apparently it needed new batteries. Another issue we encountered was the entryway light switches being wired incorrectly. You can't turn on the bathroom lights unless the entry switches are positioned just so. In the middle of the night, we were blinded with entry hall lights while trying to maneuver the bathroom lighting arrangement. A simple nightlight in the bathroom would resolve that problem. I noted significant mildew and soap scum in the shower tile grout. The cleaning staff might want to get serious about this. I'm not sure why Hilton garden Inn doesn't have tubs in the bathroom but, if you offer only a shower option, then a shower cap should be a standard feature in every room, along with the toiletries. Our king room was not soundproof, probably because of the gap under the entrance door. Just before midnight we were roused out of sound sleep by guests talking and laughing in the hallway near the elevators. I typically sleep well in Hilton brand beds, but the pillows here were not comfortable. They were all the same thickness - too soft. I did report the clogged sink and the problematic remote control to the front desk when checking out. I'm not sure what can be done about the rest. TRIPADVISOR.COM USER 

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