Hilton Garden Inn Milwaukee Park Place

11600 W Park Pl | Milwaukee, WI 53224-3011  [SEE MAP]Milwaukee, WI  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 4

Great location

May 22nd, 2019

This property is located equidistant to my customers in the territory. The restaurant/bar is great and the service is good and rooms are clean. I like the sauna in the pool area. Nice bonus. Great workout facility and staff is great! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Nice hotel, good location and one deal breaker

May 21st, 2019

Basketball tournament weekend accommodations. Typical HGI, property could use a little updating. Staff was great! Big thanks to Tom and Andrew at the front desk. Nice pool and hot tub. However the hot tub was cool and the pool was really warm. Nice bar and great bar staff. Super breakfast. Saturday nights prime rib and shrimp dinner was really good and a great value. But Saturday night at 9:30pm I called down for room service. Rang 5 times then rolled over to what I can only assume was their voicemail. Kept ringing and I never got a recording or anyone picking up the call. I kept calling for 25 minutes straight and no one ever picked up the phone. Finally, I called guest services and said that no one was picking up. She told me that room service closed at 10pm (I knew that) and I told her I had been calling for a half hour. She asked if she could put me on hold to check with the kitchen and find out what was going on. I said sure. I got put on hold for about 20 seconds and then the call disconnected. I called guest services back and no one picked up for over 20 minutes. Extremely poor customer experience. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent Stay

May 15th, 2019

We got in late at 12:30 and were welcomed and had to come back down to find a brush and again greeted very nicely even though it was 1AM. The staff cleaning our room was very nice and accommodating when we needed extra towels. The staff for breakfast and lunch were great! Hostess for Breakfast was very pleasant and wished us a Happy Mother's Day and that was really nice to hear that morning even though it was 7am and off for a bball tournament for the day! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Wish I could have given them an excellent.

May 13th, 2019

This was a very nice hotel. Everything seemed to be great. We had no problems sleeping and then had an excellent breakfast. I can not rave enough about the breakfast. Now our second night was a different story. I woke up around 1:30 to some REALLY loud party people. I tried turning my t.v. on to drown out the noise but that didn't even help. I decided not to call because my daughter was sleeping but when I checked out the next day I mentioned it and the clerk stated that SEVERAL people called to complain. Obviously it didn't do anything because around 2:30 I just put a pillow over my head to try to get back to sleep. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Isolated and Far From Town

May 11th, 2019

It is hard to find and much further from the heart of Milwaukee than I was led to believe. They told me it was a 20-minute drive, but that's only if you drive like a maniac -- and the roads around there are terrible, really bumpy. TRIPADVISOR.COM USER