Hilton Garden Inn Moscow New Riga

Kostrovo Village | Central Russia 143522  [SEE MAP]Central Russia  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 4

Good hotel, big territory with forest

Nov 30th, 2020

Rooms: clean. Bed is big and comfortable. Different kind of pillows. Facilities: big forest around the hotel. There are special trails to different points of interest. Small zoo (ostrich and other farm animals), walking route near the hotel. There is a quad bikes rent. Also the hotel offers you parking zone for free. Food: food is standard, rather good. Also you may ask for a in-room dining. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Not a place for a quiet getaway, unless you enjoy car noise

Mar 13th, 2020

My wife and I spent two nights there as a quick getaway from the big city's hustle and bustle, hoping to catch some fresh air in a quiet surrounding. On the positive side, the hotel's personnel are very friendly and attentive, with all our requests dealt with promptly and efficiently. We were told that the rooms facing the forest are quieter than those facing the front, so we asked and received such a room. The room itself is typical Hilton garden Inn style, and exactly what you would expect in hotels rooms of that kind. the problems started early in the morning, with a relentless car noise starting very early. After inquiring, we were told that the road which our room faced is used to drive school kids to a school which is located in the hotel's premises. So much for a quiet atmosphere. The hotel is well aware of this problem, but it does not prevent it from marketing it as a tranquil oasis. When we asked to switch to a Front facing room, we were told that none were available, so had to remain in our original room just to have this noise repeated the next morning. when we wanted some fresh air, we exited from the front door only to find out that everyone is smoking right at the entrance, so your only way to get some fresh air is to walk further away from the hotel grounds. As for food, breakfast was OK, although nothing fancy. Lunch and dinner were served buffet style. the quality was pretty much on par with your average canteen, so although we weren't hungry by any means, it is far from the standard expected in any decent hotel. To sum this all up, it may be a good place to hold a conference (and I understand that they are geared towards this), but we literally felt more tired when checking out that when we checked in, and this probably tells the whole story. We will not return. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Amazing place outside Moscow

Oct 19th, 2019

Nice place, with a good possibilities for events outside of Moscow. Very polite staff, not that bad rooms, fresh air, very calm. Appropriate food for the breakfast, and for dinner. No additional water in room every day, and no possibility to use stairs, all other things were fine. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great hotel

Apr 14th, 2019

This is s very nice hotel. Rooms are nice and clean. Even if sometimes the maids spend more time putting triangles on the toilet rolls and tissues than restocking toiletries and towels. The rooms are also very warm, opening the window cures this, but is a waste of energy. Restaurant is very good. Just make sure that if you order a side dish, you tell them to serve "together". Sometimes you get the side and later the main. The food is good though. The hotel is about 1 hour from Sheremetyevo airport, but can take 3 depending on traffic on the Moscow ring road. I would recommend you contact hotel to arrange a taxi to collect you. I didn't and got extremely stung! Thanks to Kamilla for assisting my arrival. The issues mentioned are pretty minor and I would happily stay here again. Also please note the hotel is pretty isolated without a car. Nearest supermarket Dixy is a 30 minute walk TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

A total surprise

Feb 17th, 2019

My daughter and I stayed in this hotel twice. And must say that it exceeded my expectations. The service was very good and rapid. The food was very good. Facilities were clean. Breakfast was very satisfying. The pool and sauna areas were also very well taken care off. However there are TWO factors that I found not pleasing. 1) the food was a bit overpriced 2) the spa salon was EXTREMELY overpriced. TRIPADVISOR.COM USER 

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