Hilton Garden Inn Naperville/Warrenville

28351 Dodge Drive | Warrenville, IL 60555-1074  [SEE MAP]Warrenville, IL  [SEE ADDRESS]
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Courtesy of Hilton Garden Inn Naperville/Warrenville

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Guest Reviews

Tripadvisor Traveler Rating 5

HGI Naperville

Jul 13th, 2020

I’m lifetime diamond with Hilton, I also maintain differing levels of status with comparable chains. I continue to use Hilton and specifically HGI for the consistent level of service from both the hard and soft product. I’ve been traveling during the majority of the Covid Pandemic (domestically) due to essential work. In spite of the challenges faced by the service industry I’ve found that the Hilton properties have always excelled in keeping with their standards of customer service while keeping customer and employee safety a priority. This particular visit to Naperville was no exception, and the desk staff was very helpful and knowledgeable in giving me the local landscape pertaining to Covid requirements/expectations as well as local businesses that were open and to what capacity. It is daunting keeping current on the differing requirements and level of available commerce and restaurant operation. I have received all the relevant information from the staff while staying at Hilton properties, which I cannot say for a few of the competing properties I’ve stayed in. Highly recommend Hilton, especially HGI and DoubleTree for mid range hotel needs. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Amazing stay

May 9th, 2020

Nice clean rooms with decent price booking online. Pictures below is a king mobil accessible king room. These is my second stay. Don't have pictures of the 1st stay but similar atmosphere. Room staff was nice. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Hotel staff

May 3rd, 2020

I just wanted to write a review about hotel worker Jake. I stayed at the hotel from 4/22/20-5/2/20. Everyday that I walked in Jake greeted me with a smile and great conversation. He suggested many different restaurants for me to try. Jake made my stay much more comfortable, I wish other hotels treated their guest like he did. Due to the customer service I received from Jake I will be back to this hotel. Jake thanks again. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great Location, Friendly Staff

Mar 12th, 2020

Ok so I am from the south and many people I have encountered in my travels to Chicago have been for a lack of better wording stood off. The staff here at the Hilton Garden Inn have been very accommodating and are more open to random discussions beyond the immediate need. Every request I have made has been accepted and completed in a very timely manner. Even amid the Covid-19 outbreak they have been very attentive and helpful. I have stayed at the hotel for 8 days in the last 2 weeks to return next Monday for another full two weeks. There has been 2 minor issues that arose one due to the pandemic the bar closed meaning no food the other the gym was out of sweat towels, though the latter was easily solved by checking out the pool area. All in all I would certainly recommend one to stay at this site. See you all next week! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Hotel

Mar 6th, 2020

Great food and clean rooms. Kids had a blast. Staff was great. Centrally located to many things for a quick stay (Target/Buffalo Wild Wings/Starbucks/etc.). I would definitely stay at this hotel again if in the area! TRIPADVISOR.COM USER 

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