Hilton Garden Inn New York/Manhattan-Chelsea

121 W 28th St | New York, NY 10001-6102  [SEE MAP]New York, NY  [SEE ADDRESS]
Credit

Courtesy of Hilton Garden Inn New York/Manhattan-Chelsea

Find the Best Price

at the Hilton Garden Inn New York/Manhattan-Chelsea

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Guest Reviews

TripAdvisor Traveler Rating 1

Sorry for the costruction, not sorry for your room

Feb 13th, 2020

Upon arrival I was greeted with nothing but despise. You booked with a third party (being a loyal Hilton guy, I would not have booked it but someone else did) alright no benefits this trip I understand. So I have to manually check in and then I am told that its going to be twenty minutes till the room is ready I am to early. Really ... there is nothing else, standing there with my luggage and computer back I just got a "No" alright well can you hold my stuff in the mean time... hmm once again I received bad service and was told "let me check on that" When I asked about a manager I was told everyone was gone for the day ... so I get my bags out and I go look around NYC and meet up for dinner with a friend come back and they check me in and take all my information again for check in ( you took it once already) Alright the worst is over, time to relax in my room. NOPE the room was terrible wall paper coming down dirty and broken lamp shades, mold spots. I call and ask for another room and am told you can't change rooms with a third party booking .. so I tucked myself in for the night and for the remaining time I ran away from the hotel. I hope that with the renovations that this was just not done yet but the service is no where near where it should have been for a Hilton TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Spotless, Convenient, and Efficient

Feb 11th, 2020

The Hilton Garden Inn is an outstanding hotel. The rooms are spotless and comfortable. The location is very convenient to Greenwich Village, Midtown including Broadway and Madison Square Garden. The staff is extremely accommodating. I have stayed at this hotel several times and it never disappoints! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

A good hotel in Chelsea

Feb 9th, 2020

It was a good experience. The hotel has a good location with a subway station at the corner. The room we were was good, clean but the street noise is a problem. Although we were in NYC, choose a high floor if you can that It'll be better!!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

New go to hotel for NYC

Feb 6th, 2020

This visit was flawless. From arrival to having a drink at happy hour to check out we could not have asked for more. Staff helping with bags to cleanliness of rooms was on target. Front desk staff was warm and helpful with anything we asked them about. Rooms we spacious, for NYC. We were on the 14th floor and all was quite for sleeping. Location was perfect for us and getting around. We did not try the restaurant as we were on the go and only had time for a quick drink at happy hour before heading back out. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Very nice

Feb 2nd, 2020

me and my boyfriend enjoyed our stay here, the room we got was very comfortable and clean and decent. the service are good and every staff here are welcoming and very friendly. we’re definitely going to be staying here again the next time! TRIPADVISOR.COM USER 

If you make a purchase from our site, we may earn a commission. This does not affect the quality or independence of our editorial content.