Hilton Garden Inn New York/Manhattan-Chelsea

121 W 28th St | New York, NY 10001-6102  [SEE MAP]New York, NY  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Visit NY now!

Sep 6th, 2020

This Hilton property is beautiful and clean. Comfortable beds and pillows. Friendly, responsive, and accommodating staff. Great location - within walking distance to many attractions, great dining options, and shopping. Go now if you are from a low covid state. Make sure to fill out your travel form and enjoy the city like you never could before. Minimum tourists, no lines (except for museums). Go see NYC! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Excellent customer service

Mar 10th, 2020

The room was very noisey due to the flower shops beginning their outside set up in the wee hours of the morning. They would be dragging their merchandise out to the sidewalks. Customer service was very helpful in changing my room to a quieter room. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Second visit

Mar 4th, 2020

Just thought I had to drop a quick line to say thank you for a great stay for a second time. Always clean, love the refurbished room, polite staff and a great breakfast. I can totally rely on this place when visiting NY. Don’t change anything! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Very nice hotel in a great location

Mar 3rd, 2020

As mentioned in other reviews, this hotel is really in a great location. It is just a few blocks from great shopping and there is a subway station right on the corner. We stayed here right after New Year's and the rates were fantastic. Every morning we would be the last people to come down for breakfast and they would always serve us. The staff were all very polite and professional. The elevator can take a long time depending on the time of day and the hotel occupancy. Not really much they can do about that. Also depending on the day of the week there can be garbage stacked up at the corner of 7th Ave. & 28th St and you literally have to walk through a tunnel of garbage to get back to the hotel. That is just part of New York City and it is definitely outside of the hotel's control. I would stay here again if the price was right. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

So worth staying here

Mar 2nd, 2020

Great Hotel in a great location. The hotel was super clean, staff was amazing and the rooms were roomie and provided all necessary accommodations (including hair dryer, microwave, fridge, and coffee machine). It was located within walking distance to Penn Station if arriving by train and is a block from the Subway making it super easy to get around!! We will definitely be back!! TRIPADVISOR.COM USER 

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