Hilton Garden Inn Palm Beach Gardens

3505 Kyoto Gardens Dr | Palm Beach Gardens, FL 33410-2766  [SEE MAP]Palm Beach Gardens, FL  [SEE ADDRESS]
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Courtesy of Hilton Garden Inn Palm Beach Gardens

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Guest Reviews

TripAdvisor Traveler Rating 5

I’ll never stay anywhere else

May 25th, 2020

I will NEVER stay anywhere else when I visit Palm Beach! Your staff has gained two loyal customers solely from the respect, appreciation and value we felt staying here... my birthday weekend was set to kick off at Jupiter spa and resort (who screwed me over) we ended up staying here, best decision I’ve made in awhile. The hospitality from when you walk in, Nancy at the front desk was AMAZING and so kind and patient. She accommodated every request we had as well as setting up balloons, a goodie bag AND a heartfelt amazing HAND WRITTEN card from her and another associate at the front desk that made me feel right at home and welcome. The bar staff, Sarah and Jacob did an amazing job as well... humble, great conversation... I truly enjoyed my time in the hotel more than I did going anywhere else around town in the two days we stayed. Truly happy and now committed to staying here when we visit. thank you all so much again for making my birthday as special as it could be! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Always a wonderful stay!

Mar 15th, 2020

We have been staying here for several years now when down for spring training. The property is always very pleasant and we have never been disappointed. The recent room renovation looks great, with new, modern fixtures and soft goods. The front desk staff, especially Nancy and Nicole, are always very upbeat and welcoming. Overall, this property is a jewel in the Hilton portfolio. Highly recommend! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Say hi to Nancy at the fron desk

Mar 12th, 2020

She's terrific! The hotel is best in class, beautiful views, wonderful pool and loved the staff.. both very pro-active and responsive. I would stay again for business or for pleasure with my family. The suites are especially nice. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Exceptional service, great locations

Mar 12th, 2020

Great location, walking distance to several venues for solid dining. The lake next store is a nice touch, great for morning runs (.7mi in diameter) and walks. The hotel itself is nice, the staff is exceptional - bar tender remembers your favorite drinks on second visit is good given the client volume. Nancy at the front desk is a life saver. Asked me how long I was in town, said the week and immediately caught an error in my booking having me there only one night. Instead of having to call my travel department, she took care of it on the spot. Then another evening, I was looking for something in the store that wasn't out, she went in the store room and dug through boxes and found me what I needed. She went above and beyond. Only issue with the place is the gym. One treadmill was broken (good thing for the track around the lake) and the weight bench was broken. Other than that I will definitely return. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great Hotel. One of the best Hilton collections.

Mar 10th, 2020

I have stayed at this hotel numerous times. I always receive top notch service. Nancy and Alex provide excellent customer service. The hotel rooms are clean. Most of the rooms have walk in showers and no carpet. Good location and has a nice path around a lake to take a walk. TRIPADVISOR.COM USER 

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