Hilton Garden Inn Palm Beach Gardens

3505 Kyoto Gardens Dr | Palm Beach Gardens, FL 33410-2766  [SEE MAP]Palm Beach Gardens, FL  [SEE ADDRESS]
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Courtesy of Hilton Garden Inn Palm Beach Gardens

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at the Hilton Garden Inn Palm Beach Gardens

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Guest Reviews

TripAdvisor Traveler Rating 5

Out of this world service

Nov 9th, 2019

We arrived at the hotel and were graciously greeted by Nancy who went out of her way to make us feel at home. Our room was not ready yet, but Nancy went above and beyond to upgrade us to a suite which was available. While we waited for our room to be ready, Nancy offered us a cold drink and snacks. The staff at the hotel did an amazing job with their service and we were very pleased! We definitely will return yo this hotel in the future! Thank you! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent Stay!

Nov 8th, 2019

The staff is terrific! From check-in to checkout and in between could not have asked for a better, more attentive staff. Was greeted and thanked for being a Diamond Status member. Nancy and Luis were great and provided much information about the surrounding area! Room was terrific, although could have used a little more drawer space. Location was perfect, plenty of restaurants within walking distance. Service in the restaurant at any meal was terrific! Breakfast to order in the morning was outstanding. Dinner choice/quality in the restaurant in the evening was average at best. A little disappointing from a previous stay. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

The Staff Shined The Hotel Mostly

Nov 6th, 2019

From the moment I arrived Nicole at the front desk was a champ and handled my check in and questions without blinking. The hotel is clean and nice. They do a good job of providing opportunities to socialize. The pool hours are very strange and not conducive to getting in the hot tub before bed because it closes at dusk which is about 5:30pm. This hotel also has the worst entertainment options. You can't even see a guide on their TV's. You have a paper channel guide but have no idea what is on. They need some attention to this part of the amenities. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Good location but....

Nov 4th, 2019

I’ve stayed at this hotel a number of times before this trip. Had no issues in the past. This time the issues I had were with the A/C unit which leaked on the floor and more importantly the lack of water pressure. The flow or trickle of water coming out of the shower head and faucet were really unacceptable. It may not sound like a big deal but I probably won’t stay again because of the water pressure or lack thereof. For most it’s pretty important. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Nancy at the front desk

Nov 3rd, 2019

Absolutely the best host I have ever had the pleasure of dealing with!! Just a joy and made sure my needs were taken care of. I would say she goes out of her way to make folks comfortable. I would recommend her for immediate promotions. TRIPADVISOR.COM USER 

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