Hilton Garden Inn Reagan National Airport Hotel

Great Hotel & Location

Aug 4th, 2020

Front staff was amazing and very friendly. Room was tagged after cleaning with an entry seal to ensure no one has entered. Had a completely contactless check in and check out. Room was spotless and very comfortable. Very convenient for DCA and they offer a free shuttle. TRIPADVISOR.COM USER 

Great Location But with Challenges

Jul 3rd, 2020

The location is perfect for travel. The staff was friendly. but not competent. I asked for a quiet room, as I always do. My first room was right across from the elevator and the ice machine. That is a hard pass for people who ask for a quiet room. The second room was up a couple of floors and down the hall, but on the LOUD side of the hotel for sure. It felt like I was in the second lane of Jefferson Davis highway. LOUD. Air braking trucks and tons of traffic. Quiet means don't put me on the highway side. Finally, in the morning, breakfast was seemingly complimentary for everyone but me. When I asked at the front desk, she said, there is breakfast but it will cost $12.95. I was clearly the only one without a free breakfast voucher based on the stack of vouchers by the egg station. The room was clean and nice. TRIPADVISOR.COM USER 

Sparkling clean

Jun 29th, 2020

The hotel employees were wonderful, friendly, and very helpful. The room was comfortable and sparkling clean. There are two reasons why this rating was 4 and not 5. First, the website indicated that the King Premium Room would have a sofa bed. It did not. Second, although the wait staff were fantastic at breakfast, the food was horrible. I didn’t even eat it. I had breakfast included for two days and both breakfasts were awful. It might be the oil used on the grill that left a bad taste on the food. The coffee was great but not worth the price of breakfast. Overall, I had a great stay and will definitely come again. TRIPADVISOR.COM USER 

Stayed 5 times May-June

Jun 24th, 2020

Have stayed here 5 times May-June. Due to what has appeared to be very low occupancy during the virus, and my Diamond status, have always had a suite, sometimes with balcony. As far as the suites: -AC has always worked well. -Beds are the typical for a Hilton Garden Inn-a little firm for my tastes, but I prefer less firm than avg, so I can’t knock them for that. -Have always been clean. -Have always been very quiet. Course the low occupancy due to the virus has helped. -Have always had room safe, Keurigs, small refrigerator, and microwaves. I believe all but the room safes are standard for Hilton Garden Inns. -Premium wifi & TV have always worked well. As far as the rest of the hotel: -Restaurant has been closed since March due to the virus. Not sure when it reopens. Have had a to go box for breakfast. Can’t knock the hotel for that. Stayed at 1/2 doz other Hilton properties March-June with closed restaurants. -Has a workout facility. Have taken a look, but haven’t used it. -Has a hotel shuttle. Not every hotel has kept theirs running during the virus, so kudos to the hotel for that. I haven’t used their parking, so can’t comment on that. -Good location Crystal City. I’ve never stayed with a car. Numerous restaurants within walking distance. A lot of them were open March to June for takeout or delivery. Some have opened up since late May or early June for limited on premise dining. 7-11 a block way. Only a few blocks from the shops at Crystal City and the Crystal City metro stop. Only a mile from the airport- usually I just walk. Staff has always been courteous. TRIPADVISOR.COM USER 

Nice

Jun 19th, 2020

Very nice hotel with superb staff. I hope that the restaurant and other amenities come back soon! Given the circumstances, no complaints at all. Was very appreciative of the upgrade to the penthouse floor. Super convenient to Reagan National Airport. TRIPADVISOR.COM USER