Hilton Garden Inn Schaumburg

1191 E Woodfield Rd | Schaumburg, IL 60173-4773  [SEE MAP]Schaumburg, IL  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 4

Great place to get away!

Feb 20th, 2021

Picked the Hotel based on having a suite but what sold me was the conversation over the phone with Becca. She was full of energy and very helpful. We could not check in at the time scheduled because the room was still being cleaned. While waiting Adriana and Alejandro made sure we had plenty of refreshments on the house. We sat by the fireplace and relaxed in the heat of the fire. The Suite was great with a frig and Keurig coffee maker and sink. A tv in the bedroom and one in the living area. 2 bathrooms. One had a whirlpool bathtub. The bar opened for the first time since being shut down due to Covid. The bartender was great. limited food menu but we had the wings and flatbread. Both were great. The staff was great. They remember it was my birthday and furnished a drink on the house! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Just ok

Feb 14th, 2021

I chose this hotel based on location and very positive reviews on this site. Honestly I was really surprised by the glowing reviews. The location is good. The hotel is JUST ok, very basic and could use room renovation. There are so many hotels in similar location, many are newer with larger rooms. We will try another hotel next time. The staff was nice enough. They were understaffed and stretched thin so we had to really chase down our Honors complimentary water and our premium rooms snacks. I know they cannot enter our room bc of Covid but it would be nice if they could maybe ask when they could bring the snacks up or be available to arrange. The walls are super thin as well, we heard rather loud music until at least 1am. Waited an hour for extra towel and sheets. Oh jeez and in the late evening several large groups of people sitting around lobby area without masks. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Clean!

Feb 14th, 2021

Very happy with our stay. Were traveling with a 15U hockey team which usually raises the eyebrows of hotel staff anywhere but they were very accommodating. Hotel and our room were both clean. Becca and her staff were great on all levels. Would recommend this hotel for any occasion. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

One of the Best staff in town.

Feb 10th, 2021

I travel alot for business. And Here I found one of the best staff and hospitality. Staff are so lovely here and ready to help. Ambience is beautiful. Location is near to restaurants . CVS and target is behind the Hotel. So all over the best stay I have in Chicago. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

My Italian Muchacho, Carlos

Feb 4th, 2021

After staying at this fine establishment, Carlos has been nothing short of impeccable. When it comes to customer service, Carlos exudes every aspect the word outlines. Along from myself, the Daifuku thanks you and the staff for every great experience. Sincerely, The Italian Stallion TRIPADVISOR.COM USER 

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