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at the Hilton Garden Inn Sevilla
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Beautiful Hotel well organised for Covid Safety
Nov 1st, 2020
We stayed at this hotel in August during the continuing Covid-19 pandemic. As such masks were required throughout the hotel, room cleaning service were by request only (to minimise cross contamination), the pool and gym could be booked in advance. Sun loungers were socially distanced and gym was one household at a time. Beach towels were handed out from reception. We were able to book on the day without any problem for gym and pool. Pool area was clean and in the August heat 35-39 degrees throughout week it was beautiful to lie out and feel like we were on a resort style holiday. Equally we could head into city centre for an amazing city break (see other reviews). Seville has become the most beautiful city on our travels and the hotel is around a 50 minute walk into the centre- beautiful alongside river. The heat can make this feel a bit longer especially with masks on. There is a is service arpund the corner from hotel and we could travel for €1.40 each/ single. In non-Covid times the hotel runs a free shuttle service. We received water on arrival and as diamond members we were upgraded to a corner suite. This is an amalgamation of two rooms whereby one becomes a living space but it was great to have two bathrooms and two fridges. It was also a seperate space to chill out if only one of us was having siesta time. Air conditioning was responsive and got individually wrapped cutlery. There was a great selection each day and the fresh fruit was delicious. We did become far too partial to an Ines Rosales 'Tortas de Aceite'. There was dining space outside too. Coffee and tea qas self serve from machine and there was alcohol gel dispensers throughout hotel. TRIPADVISOR.COM USER
Excellent hotel stay
Aug 17th, 2020
We were very pleased with all the Covid protocols in place. Everyone on the staff, especially Rosa, was extremely friendly. Pool area is outstanding for a Garden Inn. The chef was patient when we showed up at the last minute for breakfast :) Nice rooms. TRIPADVISOR.COM USER
Really good hotel
Aug 13th, 2020
We come to this hotel every year for a few weeks in the summer and the staff are one of the main reasons we keep returning, they are very welcoming, friendly and always do everythint they can to make sure you have the best possible stay. The hotel is very clean and modern, the rooms are spacious always cleaned to a high standard and the air conditioning is very good. There is a good selection of food and drink and the hotel, the cocktails are very good (Marià makes the best cocktails). The pool is a good size and there's a decent number of sunbeds. The garden area is very nice to sit in during the evening. I only ever have good things to say about this hotel. TRIPADVISOR.COM USER
Covid 19 experience
Jul 29th, 2020
Arrived 18th July , apprehensive about the trip, however, from reception onwards we were treated to excellent service, in the world of Covid 19, felt extremely safe, staff great, Jaime, Christian great. All round great experience in difficult circumstances TRIPADVISOR.COM USER
Refund for cancellation
Jul 4th, 2020
I would like to congratulate Hilton Garden Inn Seville for cancellation of my order no:3179637362 Due to Corona virus pandemic they kindly credited my account and returned all the money due to me without any problems and excuses. I would like to thank Hilton Garden Inn very much for the refund. Very good service. Mr Reuben Lahav Israel. TRIPADVISOR.COM USER
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