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at the Hilton Garden Inn Toronto Airport West/Mississauga
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Oct 9th, 2020
We stayed here for 2 nights on a weekend getaway. Thought because it was Hilton the standard would be higher. Restaurant was closed, no breakfast available except for a bag of goodness knows what and they were charging for it. The hot tub was broken or just switched off and the pool water was too cold to be enjoyable. In the room, the dual air con/heat unit was very noisy. We couldn’t run it at night as the start up noise was deafening and woke us up every half hour. Eventually gave up, switched it off and froze all night. Must assume the construction insulation is very poor. All in all, a disappointing stay and glad t be there for just two nights. TRIPADVISOR.COM USER
Cozy and welcoming....
Sep 8th, 2020
Stayed here by fluke and have zero regrets. Staff are so nice and accommodating, property is modern and rooms are spacious. Excellent extra cleaning practices in place due to covid and gym and pool are open. I felt very comfortable at this property and staff went the extra mile with everything. TRIPADVISOR.COM USER
Jun 10th, 2020
After a recent business-related stay, General Manager, Steve Harrison, helped me retrieve lost items that were left behind and assisted in returning them to me in the United States! He went above and beyond to provide exceptional service at a time when the hotel was closed due to COVID-19. I look forward to my next stay! TRIPADVISOR.COM USER
Great stay! Excellent service
Apr 6th, 2020
Great hotel! No bad odors, very clean, attentive service. We stayed on the 9th floor, it was quite and the elevators were fast. The food and drinks in the lobby were great. Just keep in mind that Canadian bartenders do not do a "free pour" They measure each 1oz drink in a shot glass! I guess just drink a beer aye! Hilton garden inn and their staff were wonderful, if we're back in Missasaugga we will be back TRIPADVISOR.COM USER
Worst hotel in mississauga
Apr 6th, 2020
This hotel has the worst staff and dirty. Room service does not know how to do their jobs and they let anyone in here. Not safe my stuff went missing too. Don't stay here if you gave otter options. I'm never coming back. TRIPADVISOR.COM USER
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