Hilton Garden Inn Washington DC Downtown

815 14th St NW | Washington, DC 20005-3301  [SEE MAP]Washington, DC  [SEE ADDRESS]
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Courtesy of Hilton Garden Inn Washington DC Downtown

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at the Hilton Garden Inn Washington DC Downtown

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Guest Reviews

TripAdvisor Traveler Rating 5

Stayed during Corona Virus

Mar 15th, 2020

Hotel is clean and staff is fantastic. Maria V. from house keeping greeted us each day and asked if we would like our room cleaned, even though they were on limited service. She was friendly and cheerful which set us at ease during this stressful time. The bar staff was fantastic. Though we were stranded and couldn’t leave for home, the front desk, bell staff, and Maria V. made us feel safe. Thank you! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Best Hotel in DC

Mar 7th, 2020

Of all the places in DC, this hotel always stands out! Friendly staff at all times, great food, and excellent selection at the bar. Always feel like family at the HGI. Would recommend to anyone going to DC for business or for leisure! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent place!

Mar 2nd, 2020

Price was reasonable, Irish pub in the ground floor was very reasonably priced and yummy, hotel was clean and beautiful! Parking was available around the corner for 23 bucks too! I would definitely recommend and rebook. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Watch Your Bill if you choose to stay here.

Feb 28th, 2020

Just checked out from a weekend stay at the Hilton Garden In Washington DC Downtown. I am a Hilton honors member and frequent hotels (Hilton included) for business travel. After this weekends stay, I would not recommend anyone stay at a Hilton. Not only did housekeeping barge into our room this morning (way before check out) without knocking...I just received my “receipt” via email and was wrongly charged for multiple things. They charged us over $55 for parking (we never even pulled our vehicle up to the front of the Hotel), we parked about three blocks away. They charged us random one off parking taxes (again never used), and random bottles water fees (never used or had any bottles of water). When I called the hotel after noticing my card charged for all these incorrect fees, the front desk said she can’t help me because “billing left and nobody can help you until tomorrow”. Completely unacceptable and shady behavior. Why charge us random fees unless Hilton is trying to take advantage of their guests? Be sure to check your statements if you plan on staying at a Hilton hotel. The Hotel never followed up,and only after complaining on Facebook I received an automated email message that the "extra" fees have been removed. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Worst experience

Feb 19th, 2020

worst service ever, never booked this hotel , don’t value the costumers no matter you are a Hilton member, if can grade them 0 , I will give the triple 000, fatal, fatal and fatal , never I had been in a fatal hotel TRIPADVISOR.COM USER 

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