Hilton Garden Inn Washington DC Downtown

815 14th St NW | Washington, DC 20005-3301  [SEE MAP]Washington, DC  [SEE ADDRESS]
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Courtesy of Hilton Garden Inn Washington DC Downtown

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Guest Reviews

TripAdvisor Traveler Rating 4

nice stay

Dec 3rd, 2019

hotel is clean and staff is nice but some renovations are going on. also there is no bar or lobby chairs there were some noise in the room from construction or trash collection early in the morning location of hotel is excellent TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Even With Construction, Hotel Was On Point

Dec 3rd, 2019

Stayed here for one night recently. I wish I had stayed here a little longer. For the record, the hotel is undergoing a major refresh, and as such they are doing construction work in the Lobby, and two elevators are out of service. But even with all of that, the staff here was very friendly, professional, and made things work all of the way around. When I arrived, I was a bit early and my room was not ready yet. The bell staff not only held open the door for me to get my bags in, but held the bags until my room was ready (and it was ready 2 hours before 3:00pm check-in, mind you!) The room itself was a nicely sized room, with a huge bathroom (as in two people could fit in there), a nice shower with great temperature and pressure), and one of the most comfortable beds I've slept in - in a while. Put all of this together with the fact that the hotel is right across the street from a Metro station, and transit time to the airport is only 15 minutes, makes this a 5 star property, even if construction is going on! This will be my new go-to hotel whenever my travels bring me to DC. Yeah the lobby may be a bit cramped due to construction, and yeah there are only two elevators in service out of 4, but the location, comfort, and professionalism of the staff outweigh those two minor inconveniences. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Room itself good

Dec 1st, 2019

The room itself was clean and comfortable. The hotel is under renovation, which is stated on the website, but does make the lobby area very busy and crammed. Parking is very expensive, which again, is stated in the website, but we felt was worth it due to the great location of the hotel. I didn’t find the reception staff to be particularly friendly, but they weren’t rude. I was told we were given a room with a view, which was pretty comical, since the only view we got was the side of the next building. The worst part was the breakfast. I’m not sure if it was due to the construction, but they just didn’t seem equipped for feeding such a large amount of guests breakfast. They ran out of food, seats, and glasses two mornings we were there. The third morning we went down for breakfast closer to the time it starts, and that was much better. I would probably stay here again, just maybe not during the renovations. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Terrible hotel, stay away

Nov 30th, 2019

Under renovation. Paid full price to stay in a dirty construction site. Construction workers smoking weed in the hotel public bathroom. Dirty makeshift breakfast area with poor quality food. Internet was so slow it was virtually unusable. Awful. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

meh

Nov 26th, 2019

It was an okay stay. The hotel had some parts under construction, so they offered breakfast for the guests. It was nice. But the overall stay was below average, nothing special or impressive. Nice location though. TRIPADVISOR.COM USER 

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