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at the Hilton Garden Inn West Monroe
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Oct 11th, 2020
Came in late yet had such a nice encounter with the desk manager Zach, he was very knowledgeable on the hurricane update, the facility and about where we might find Tesla Chargers for our car. Very positive experience. Sure wish Hilton had provided at Charger at this location. TRIPADVISOR.COM USER
Dirty and nasty
Jul 4th, 2020
This is the dirtiest hotel I have ever stayed in. The smells were horrible. They said it was non smoking rooms but the furniture had burnt marks from cigarettes. The carpet had stains and dirt, looked like they haven’t vacuumed in months. The tile floors had spills and trash all over. The trash cans in the halls were over flowing with trash. No blankets on the beds. If it wouldn’t have been so late when I arrived I would have moved. Stay way! Horrible place. TRIPADVISOR.COM USER
Mar 5th, 2020
The common areas are lovely and well maintained. The rooms are adequate but not as up to par as the common areas. AC works really well. Food service for dinner was great. Buffet breakfast pricey but they did offer a scone and coffee alternative which was equally pricey considering what you got. TRIPADVISOR.COM USER
very nice hotel
Mar 5th, 2020
great hotel with excellent customer service. really liked the layout , only drawback was not hot food choice available as early as I would have liked the next morning. very clean and new hotel. everyone was very friendly TRIPADVISOR.COM USER
Mar 4th, 2020
Hotel is a excellent place to stay! Indoor pool and temperature of the pool was excellent! There is a bar and restaurant in the lobby that I felt was a little pricey and the hotel doesn't offer continental breakfast which I feel should be included after the price I paid a night! But other than the Continental breakfast deal, it is a gorgeous hotel! You are right across the street from a arena or expo center! The weekend my family and I stayed, there was some kind of speed track set up in the parking lot of the expo center with some cool fast cars racing in the parking lot! Definitely a site to see! TRIPADVISOR.COM USER
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