Hilton Memphis

939 Ridge Lake Blvd | Memphis, TN 38120-9407  [SEE MAP]Memphis, TN  [SEE ADDRESS]
Credit

Courtesy of Hilton Memphis

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at the Hilton Memphis

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Guest Reviews

TripAdvisor Traveler Rating 5

Everybody was so helpful and friendly

Aug 17th, 2019

I was staying at this Hilton Hotel to check it out for a future convention site. The hotel is finishing up a renovation, and it really looking good. It is a older building, but it is looking really good. My stay was very nice and I spent time with Mary M a sales manager and she had the answers, no I was find out and let you know. I talked with Kim V front end manager and she was a very special lady and took care of everything I asked for. I talked to other employees and they all had a great attitude. The hotel will really be great when it is finished and I hope they can retain there great employees. I will be bringing a convention there next year. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Dirty and outdated

Aug 11th, 2019

Sadly this hotel was dirty and outdated during my stay. For the price I will not be back. I’m usually not to picky but thus Room was pretty dirty. Glass in bathroom was not clean , dust on ceiling by ac vent . Furniture looked worn but so did the entire hotel TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Terrible!!!

Aug 6th, 2019

Notified staff that the AC in our room was not working, did not get fixed. No new room, no refund! They told us maintenance did not arrive until 7am and there were no other rooms. Restaurant was overpriced and not worth it!!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

My Stay

Aug 1st, 2019

We arrived a week ago and some rooms were not ready yet. I don't believe they had the staff to accommodate our organization as well as a family reunion...The beds were not made everyday and one of the front desk agents (African American) had a real nasty attitude. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

MEPS

Jul 24th, 2019

We had a son swearing in & shipping out. This is where they put them up for the night so we stayed here 2 spend the last few hours with him. Nice clean hotel. Bar & executive lounge were great! Nice, helpful staff! TRIPADVISOR.COM USER 

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