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at the Hilton Mexico City Santa Fe
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May 3rd, 2020
This hotel is amazing. Located near the mall with direct access. The rooms are modern, and so the bathrooms. No bathtub. The swiming pool at the rooftop has a great view of santa fe city, and there is also a warm jacuzzi. The breakfast have many options and people there are very sympathetic. I will definitely stay again if i come back someday! TRIPADVISOR.COM USER
Great Stay and Fantastic Concierge
Mar 13th, 2020
I stayed at Santa Fe Hilton early march for business. We had a morning free so called the concierge before we arrive to arrange a private tour for Teotihuacan. That exchange and experience with concierge all week went very smoothly. I have to thank Alfredo for this wonderful experience. The staff at the lobby & pool bar were also very nice and I thank them for great service and camaraderie. The room on the fourth floor was very spacious and very luxurious. Santa Fe area is also very nice and safe with tons of restaurants and parks. I had a good time. TRIPADVISOR.COM USER
Nice hotel but unhelpful staff
Mar 3rd, 2020
The hotel is nice but staff was not able to help on invoice issue despite their promises and despite the 3 calls I made to them after my stay. I asked them to edit one line of the invoice (not even the charge) but apparently this was outside their area of competency. TRIPADVISOR.COM USER
A Business hotel that is perfect for leisure
Feb 28th, 2020
Having already visited all the tourist sites before a trekking trip to Guatemala we were looking for somewhere to relax for a few days at the end of our Central American adventure. We couldn’t have picked a better place to unwind. The pool is lovely and on weekdays we had it all to ourselves. The exec club is very good, with a good food and drink offering and excellent and charming service from Adrian and Kimberley. The gym is clean and well equipped. The hotel is surrounded by shops and restaurants and there is a nice park 20 minutes walk away. We had a small problem that was excellently handled by Filliberto. We will definitely come again whenever we are in Mexico City TRIPADVISOR.COM USER
Feb 23rd, 2020
The hotel staff right from main entrance, Reception, Restaurant, Executive lounge etc were absolutely cordial and very courteous. Its because of the staff that I highly recommend this hotel. Nice rooms, great spread of food items during breakfast etc I wish the very best to all the staff members and wish to tell them that they are the rock stars!! Cheers! TRIPADVISOR.COM USER
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