Hilton Myrtle Beach Resort

10000 Beach Club Drive | Myrtle Beach, SC 29572-5351  [SEE MAP]Myrtle Beach, SC  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 4

Three Generations Getaway

Jul 15th, 2019

Nice place to stay in North Myrtle Beach for individuals, couples and families. Nice water park access and the sand pool was great for my daughter. The rooms were clean and spacious and the enhanced view rooms give a view like non other. Will stay again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Gave it a second try and they still failed.

Jul 13th, 2019

Room did not cool properly and said balcony door was open, but wasn’t. Conference ballrooms were hot first few days. Refrigerator did not cool food and some of my food perished. Notified staff that it wasn’t working and staff reached out a second time to say they forgot, then still never fixed it. I had to get ice bags to try to keep the food cool but ice machine was broken on my floor. Common area bathrooms were dirty and out of soap. A horrible smell radiated from two of them. Room dead bolt got stuck twice and almost couldn’t get out. Hot and cold were opposite on my bathroom sink. Balcony door lock was broken. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Great beach front view, disappointing stay

Jul 12th, 2019

Overall the stay was fair. There was a girls dance competition at the hotel with many kids, but the staff managed it pretty well. The view from the room (ocean front view) was spectacular, especially from a high floor. Breakfast was good and the staff during the breakfast was very friendly. Now for the bad... the concierge seemed more interested in signing us up for a timeshare presentation then helping us find fun stuff to do. The valet out front acted like we were bothering him when we asked about the free hotel shuttle stops. The Starbucks cafe next to the lobby was always 20 to 30 people deep and took a while to get serviced. The gift shop did not have a register open so if you wanted something from the gift shop you had to wait in the Starbucks line as well to checkout. Seemed short staffed. The large trash can in the lobby was overflowing at times and should have been emptied. It was a real eye sore. Also, the pool deck area was not kept clean as well. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Room could’ve been better

Jul 11th, 2019

The room that we received had a moldy odor coming from the AC vent. But other than that the room was okay. I recommend it. The resort was very nice. The valet service was also very good! 15 dollars a day and they didn’t take long to get your car. The staff was also very nice and helpful. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Great location!

Jul 7th, 2019

Great location! Right in the beach! Although the property itself needs an update desperately, it’s still a nice place with a great staff. Esp Allison at the market. Does this young lady ever go home or does she have a cot in the back? She was always there and not once did she complain about it. She made the trip even better. TRIPADVISOR.COM USER