Hilton Naples

5111 Tamiami Trl N | Naples, FL 34103-2804  [SEE MAP]Naples, FL  [SEE ADDRESS]
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Courtesy of Hilton Naples

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at the Hilton Naples

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Guest Reviews

TripAdvisor Traveler Rating 5

The Best

Jan 22nd, 2020

Been coming here for several years. It just keeps getting better. Staff is amazing, courteous and helpful. Close to Clam Pass with a shuttle, chairs, towels and water provided. Rooms super clean. Bicyles available at no charge. Close to public transit if needed. Will be back again next year. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Nice Amenities and Location

Jan 20th, 2020

Great location with great amenities. It looks like they have even remodeled the pool area some since I last stayed. Workout room has more machines/weights than your typical hotel. Overall an enjoyable Naples stay in a great location. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great hotel; breakfast staff needs more waiters

Jan 19th, 2020

Great hotel with nice, big and clean rooms, nice pool and hot tub. Hotel advertises free garage parking but the bellmen will not let you use the cart so you are forced to use free valet parking. I prefer self-parking my car and having access to it. The service was excellent. The Executive Lounge was very good except alcohol was not complimentary although the prices were very reasonable. Breakfast at Shula’s was good but they were very short on waiters and food was delivered cold. When we asked for hotter food, it took a long time to get and by then we were finished and ready to leave. Important to note the hotel serves Starbucks coffee - Yeah!! Overall it was an excellent hotel and would definitely stay there again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great location

Jan 16th, 2020

Noise from the 4th floor woke me up early in the morning and continue during the morning. I was told that it was the Executive Lounge. I stayed for 2 days and it was the same during my stayed. I was there to relax, and that noise didn't let me relax. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Unclean bathroom

Jan 14th, 2020

The reason I rated this experience on the low end was due to the fact that my bathroom had not been thouroughly cleaned before my arrival. Long hair was left in the shower that was obviously not mine. They cleaned it once, and it was still dirty. I let them know about it the 2nd time as I was headed out to dinner and they said they would clean it again. When I returned back to my room, the staff had left my door with the deadbolt extended to hold the door open - in other words, my door was left open the entire time! And to make matters worse, they hadn't even removed the hair from my shower. When I brought these issues to the staffs attention, they never offered a price reduction or complimentary points. I never give poor reviews, but this one was well deserved! Extremely disappointing. TRIPADVISOR.COM USER 

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