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at the Hilton Naples
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Aug 2nd, 2020
We went with my husband for our first anniversary and Mariah upgraded us in every way and got us complimentary champagne and strawberries with chocolate for our anniversary day, she’s great! Amazing customer service all over the hotel! Everything looked clean and classy, the bedroom had a balcony with pool view and was very nice. The pool and the jacuzzi worked perfectly and the breakfast was great! I would totally recommend it! Thanks for making our anniversary so special! :) TRIPADVISOR.COM USER
Jul 20th, 2020
I loved it! It was close to everything the staff was amazing. Truly cant say enough about this hotel will be back for sure very soon. The pool was very pretty specially at night. The rooms were super clean and they offer chairs and towels for the beach which was amazing. I didnt use the shuttle to the beach becuase i wanted to see the sunset and the last one is at 430 but its fine I loved everything about the property TRIPADVISOR.COM USER
WOW! This hotel does everything right!
Jul 18th, 2020
Came for a stay with friends to get away. The hotel is sparkling clean, has hand sanitizing stations everywhere and guidelines posted for guests health. Executive lounge was closed but the alternate breakfast at Shula’s was amazing (Thanks to Shannon) The pool was open and also very clean (we even encountered the pool service company in the early am) the chairs were spaced appropriately apart and some were removed to accommodate the additional spacing. There is nothing to fear here they’re doing everything they can to keep it safe. Go, relax and enjoy this property, we all certainly did! Eat dinner at Shula’s too it’s amazing! TRIPADVISOR.COM USER
Amazing Property, Amazing Service, Amazing Restaurant
Jul 18th, 2020
I have been a Hilton Diamond for 25 years and this is one of the nicer properties that I have stayed at. Both the guest areas and the rooms were fresh and spotless. The staff was friendly and efficient. Although the executive lounge was closed due to Covid as a Diamond we were treated to a wonderful breakfast at Shulas each morning. No scrimping on service or amenities at this hotel due to Covid, like we have seen recently at other Hilton properties. Parking was plentiful and free. The pool was clean and refreshing with quality furniture and towels. Plenty of hand sanitizer stations throughout. Dinner at Shulas was amazing! Truly a well managed property. Great general manager who sets a can do attitude for his staff. Thanks for a great stay will be back soon and often. TRIPADVISOR.COM USER
Vacationed for our 11th Anniversary
Jun 25th, 2020
Found on a Facebook ad this hotel and that had a 20% off stay. Took advantage of the deal and made it a vacation for our 11th wedding anniversary. When we arrived staff was courteous and we were able to check in with ease. The room we were given was clean with a nice view of the pool and nursery next door. We only had a minor issue with our key not working inside the elevator and when I husband got it fixed the staff saw the comment I made upon booking we are celebrating our anniversary the staff sent up chocolate covered strawberries with a hand written note. Those are the little details that made our stay special. We had a lovely time at this property and we highly recommend it! TRIPADVISOR.COM USER
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