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at the Hilton New Orleans/St. Charles Avenue
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Nov 4th, 2020
Our stay here at the Hilton on Saint Charles street was wonderful. The entire hotel staff went above and beyond to meet our needs and more, gave us unexceptional service with kind gestures to make our stay more comfortable. KENETH IS THE BEST! Made our morning of departure run smoothly and left us with a smile. DEFINITELY staying here again ❤️ TRIPADVISOR.COM USER
Spacious hotel but cold, damp with soft beds
Nov 2nd, 2020
Centrally located hotel but not worth the money. Room was cold and took a while to warm up, damp smell at first, beds hurt our backs and they were stingy with the soap and didn't offer fresh towels. Front desk wouldn't answer the phone which was a disadvantage when you are on the 16th floor. Loved the large room and the spacious gym with the new fitness equipment. TRIPADVISOR.COM USER
Quiet Stay, Except For...
Oct 21st, 2020
For the most part, a relaxing and quiet, 3 day weekend stay. Second time in 11 months I have stayed here. Check-in was quick and easy. Room was clean with a partial view of the Superdome. House cleaning on request and had to call for extra soap, shampoo and conditioner. I never saw anyone on the 10th Floor, but there was a dirty room service tray for another room that sat in the hall for at least 2 night & was still there when we left. Not a typical Hilton move. The morning of checkout, our alarm was set for 9:00 AM. AT 7:45 AM, we woke up to loud yelling in the hall & banging on doors. This 1 voice the banged on our door & yelled “housekeeping”. I got up & went to the door. One man wearing a Hilton jacket was already banging on another door & when he saw me said, “sorry, thought the room was vacant” as he continued to knock on doors. Needless to say, we were now up for the day; thanks. Next time, I’ll stay somewhere else... all in all the stay was nothing more than average. TRIPADVISOR.COM USER
Stop over From Destin, FL to New Jersey
Oct 20th, 2020
I have stayed at this property numerous times before. Recently renovated, clean, quiet and local to the French Quarter. I highly recommend this property for vacation and business. There is a great restaurant; LUKE, in the lobby. TRIPADVISOR.COM USER
Oct 14th, 2020
Excellent Location!!! On St. Charles; Streetcar passes in front of hotel for access. Hotel was very clean and followed social distancing protocols. Staff very helpful. My wife and I visit New Orleans often and have traditionally stayed at the Hilton Riverside. However, will use the Hilton St. Charles as our go to from here on. TRIPADVISOR.COM USER
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